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Digital Consultancy & Business (EN) Featured-Post-Marketing-EN Featured-Posts-Vitrine (EN) Non classé

Lead Generation: How to Get Started

Lead Generation: How to Get Started

Auteur n°3 – Benjamin

Importance of Leads

Leads are extremely important for the success of any company. A lead is a person or company that is interested in your product/service and has provided personal information in order to use your services. They are your foundation for expansion, economic viability, reputation, stability, and credibility.

Lead generation is undeniably important yet it includes a wide range of factors. First and foremost, you must identify prospective leads. Then you have to figure out the best way to reach them. Following that, you should begin developing strategies that can help you effectively wrap up lead generation.

Businesses utilize leads to stay competitive. You’ll need a clear and distinct marketing message to be successful. You must offer your customers the information they desire and are interested in, as well as test various solutions to increase demand. You could come across many different kinds of leads.

Various Types of Leads in Businesses

Every company wants to be in a position to advertise its goods and services to customers who will be interested in them and value their work.  A company offering artificial intelligence and machine learning solutions wouldn’t want to introduce its products to newly enrolled college students. Such companies would target individuals and businesses most likely to purchase their products. Planning and researching are important for a lot of lead-generation activities.

Cold Leads

As previously said, businesses encounter many forms of leads. One of them is a cold lead. A cold lead is someone who hasn’t expressed any interest in your solution but flawlessly fits your ideal customer profile.

Consider the scenario where you own an online fitness coaching business and you stumble onto the social media profile of someone who seems to be interested in fitness and health. The individual in question has never interacted with you before. You must be the one establishing the contact and you must do it very tactfully if you want to pique their curiosity.

Lead generation software or even your own study can produce these leads. They are extremely difficult to deal with, but since they are potential consumers who may become devoted customers with well-thought-out strategies, you should be able to employ several solutions to handle their situation.

Communication skills are essential in this case. You must be persistent in your calls, emails, and so on. Inquire about a follow-up on your emails. Make them regard you as a problem solver.

Don’t give up if you don’t get an answer on the first try. They don’t automatically lead you to a significant decline in profits. You just have to continue sending them useful material, such as blog posts or data on the business landscape, and wait for them.

Warm Leads

A warm lead, on the other hand, represents a person who is already familiar with how your company operates. They read your blogs, watch your videos, and are generally more aware of your brand. They are easier to convert into prospects. 

Imagine that you run a software company specializing in project management tools. A few days ago, someone downloaded a free trial of your software from your website. Today, they’ve signed up for your newsletter to receive updates and tips about project management.

In this case, the individual is a warm lead because they’ve taken two significant actions: downloading a free trial and signing up for your newsletter. This type of engagement suggests that they may be more receptive to further communications about your software or related offerings. In any case, you must understand more about their demands and requirements.

Hot Leads

Imagine you manage an online electronics store and someone has just put a high-end gaming laptop in their shopping basket on your website. They’ve also submitted their payment and shipping information. The person in question is a hot lead in this instance because they have demonstrated significant buying intent by taking actual action to make a purchase.

Hot leads include people who are often ready for quick sales or conversion activities and frequently require minimum persuading or marketing efforts to complete the purchase. They require immediate attention since their curiosity may wane if you take too long to answer. They may even be contacting competitors to get the most accurate answers for themselves.

So when you have a hot lead, act quickly and don’t waste time. They already believe your company can fix their problems. They just require your help and expertise.

Information Qualified Leads (IQL)

An IQL is one that is just starting to look for a solution to their problem. An IQL is normally created when customers fill out a form in order to obtain any beneficial content that you provide – free eBooks, seminars, reports, and so on.

Basically, they are potential customers who have demonstrated interest by providing some specific information, but they may not yet be ready for direct sales or immediate conversion.

There are various methods to contact them. Prior to anything else, you need to ascertain what they are interested in learning about your business and what you have to offer. You should stay in touch with them via emails and newsletters. Informing them of solutions to their challenges will pique their curiosity.

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Marketing Qualified Leads (MQL)

Marketing-qualified leads are actively looking for answers to their problems. They download your case studies and attend webinars hosted by your firm. It’s not very difficult to convert these leads into prospects because they are interested in what you offer. Sometimes you may even settle things through email or a conversation.

Keep in mind that expressing interest doesn’t automatically guarantee that they will follow you in everything. In many circumstances, marketing qualified leads (MQLs) are forwarded from the marketing team to the sales team for additional interaction and eventual conversion into customers.

Let’s go through one scenario to better understand them. Imagine you own a software firm that provides a customer relationship management (CRM) solution. A website visitor subscribed to your monthly newsletter, received an e-book, attended a webinar on CRM best practices, and visited your pricing page several times.

This sort of person would be the MQL lead. They browsed through the many options on your website and frequently went to the pricing page. These behaviors indicate that they can be open to marketing efforts focused on their specific needs.

Sales Ready Leads (SRL)

A Sales-Ready Lead (SRL) is a potential customer or prospect who has moved through the marketing funnel and is now very likely to make a purchasing decision. If a lead reads even one eBook, some organizations consider them sales-ready. Some want a demonstration of absolute interest.

In any case, you need to know if they are prepared to spend money, what challenges they are trying to fix with your solutions, and so on. Being sales-ready does not imply that customers are ready to buy right now. To prepare these leads for full collaboration, you still need to nurture them with follow-up calls and emails.

In order to better understand these leads, let’s go through an example of a B2B software company that offers project management solutions. A lead that was previously classified as a Marketing Qualified Lead (MQL) has executed many high-intent activities in a short period of time. Along with going through the educational content, they also asked for a customized project management software demo. They clearly had a strong desire to buy because they were quite detailed in their inquiries about the demo.

In this situation, the individual is a Sales-Ready (SRL). Their activities show a high level of interest in making a purchase. Since they are in the final stages of the purchasing process and demand individualized sales efforts to finalize everything, SRLs are often transferred immediately to the sales team.

Sales Qualified Leads (SQL)

A sales-qualified lead is one who is eager to meet with your sales team. They are obviously interested in your products and services and are ready to purchase. However, they may still be comparing you to other companies.

In any case, you should contact them as soon as possible before it is too late. Keep in mind that generally, recognizing the key differences between the various sorts of leads is critical for bringing in sales and not wasting time on outdated leads.

Imagine you own a company that provides advanced cybersecurity solutions to enterprises. Someone just contacted you using the contact form on your website. In his communication, he mentioned that he is the Chief Information Security Officer (CISO) of a mid-sized financial institution and that he is actively seeking a cybersecurity solution to improve their data protection procedures.

He requested a consultation with your sales team to discuss particular features that are important for his organization. This individual counts as an SQL lead because he has decision-making authority in his company, understands exactly what he needs, and clearly exhibits his interest in your company.

Obtaining Potential Customers Through Lead Generation

It’s clear that there are several forms of leads that must be identified right away in order to be dealt with properly. The lead-generating process itself is made up of several unique steps and points. Many critical aspects influence the journey towards the intended outcome.

First and foremost, you must obtain as much information as possible on your target audience. It’s a good idea to build customer profiles, which identify the demographics, budget, and desires of regular customers. Consider societal customs, career background, and even psychological characteristics.

Create excellent content that will appeal to your target audience. Each piece of content you develop should have a specific goal, such as educating your audience about your service, increasing brand awareness, or driving sales.

You should establish and use a lead database where you can record, examine, and filter potential consumers. Ideally, you should utilize a CRM system. Your team would be able to move through the lists more quickly. In any case, make sure you have an effortlessly navigable database.

Examples and Strategies for Lead Generation

The options for generating leads are nearly limitless. Content marketing is the practice of providing entertaining and useful content that can attract numerous leads. It can include newsletters, videos, and social media. Content marketing may be employed at any point in the sales process.

Email marketing is often regarded as one of the most cost-effective and successful methods of generating leads. You may also utilize social media platforms to attract more individuals towards you.

You can use coupons, deals, and free tests. Basically, run contests to draw people to you and to learn more about them. Also, a risk-free trial or discount coupon is an effective sales technique. After an individual has tried your product, you may retarget them with further offers to encourage a sale.

On websites, applications, and social media, display adverts, videos, and photos. They are a fantastic approach to connecting with your target audience where they are, combined with paid search and PPC.

Another excellent strategy to get new leads is to have your present clients do the work for you. Encourage them to submit reviews or refer friends in exchange for a discount or anything of value. 94% of customers claimed that favorable reviews increased their willingness to support a company.

Lead Generation and Its Challenges

The very first challenge is accurate data collecting. Your organization may have a large list of potential clients and leads, but you must also ensure that the information you have about them is correct. You must be well-versed in your target market.

Another challenge is converting high-quality leads into sales. You must have solid relationships with individuals. Just because you have high-quality leads does not imply you will immediately sell everything.  Also, bear in mind that one of the most effective methods to attract and retain customers is through innovative content.

It is critical to have a well-established method for lead generation and to track the success of your lead generation campaign. Not having a strategy or not being able to analyze your outcomes can result in numerous difficulties for you in the future. 

To properly manage everything, use specific tools such as the correct software and platforms. There are lead generation systems with various functions, such as lead nurturing tools, sales analytics and reporting, and so on. To keep this process alive and effective at all times, you need suitable staff and the right technology.

Gain High-Quality Leads in Your Market and Surpass Your Competitors

Lead generation is critical to succeed in the digital 21st century. Getting prospects to buy your goods or services can not naturally occur without obtaining leads. Edana specializes in lead engine design. We apply the best approach for your industry to produce a great amount of leads in a sustainable and profitable manner, therefore supporting your growth and generating long-term value.

Would you like to enhance your sales volume by generating more leads, requests for information (RFI), requests for quotations (RFP), and requests for quotes (RFQ)? To discuss company growth prospects, get in touch with us right away, and a lead-generating specialist will get back to you shortly.

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Featured-Post-UX-Design (EN) Web Development (EN)

Customer-Oriented UI/UX Design For Higher Engagement Rates

Customer-Oriented UI/UX Design For Higher Engagement Rates

Auteur n°15 – David

Digital Space Nowadays

Since digital products have replaced many daily tasks, there has been a need to adapt these products to human needs and capabilities as much as possible. An avalanche of words and concepts hinders communication between the client and the development company. However, fortunately for us, there are effective tools that can help us significantly increase user engagement.

UI/UX Methods

One of the most effective methods is UI/UX Design. A well-thought-out design is often used to attract the user’s attention and motivate them to take some action. And yet, what should design look like to increase engagement? The human brain is a complex system, however, it tries to find familiar details in it every time it receives new information.

Important Elements

Therefore, the UI/UX design should include elements that are easy for the user to recognize, because something unusual and complex can confuse the user and avoid learning the novelty. To build an attractive design, trends that are close to the content of the website should be considered. Popular and well-known trends are perceived easily and do not pose any difficulties for users.

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Spice Up Your Design

However, of course, because of this, the design should not become too basic and banal. For this, you will need a professional team and you will be relieved to know that you have come to the right place. Everything around us is gradually moving faster and faster. Against this background, people’s patience and empathy toward technological problems are gradually decreasing. Of course, we should try our best to keep up with the pace of the environment and not fall behind.

Quality Is Crucial

For this, our design should be loaded as quickly and qualitatively as possible. All loading signs can become a reason to lose users.
When creating a web/app, we must take into account the fact that the design should be simple and easy to understand. Avoid creating complex and cluttered pages. There shouldn’t be too much focus, as it can distract the user from focusing on what your built design has to offer.

Simplicity Makes Perfect

The elements you want the user to focus on should be easy to see. No matter how banal, our world revolves around social networks. By adding social networks to your web or app, you increase your chances of attracting more customers. Of course, first, you need to correctly select which social platform is suitable for your service or product.


Whereas the exhortation we’ve given prior is supportive to extend change, there’s no clear winning procedure when it comes to UI/UX plans. You ought to point to supply a supportive and easy-to-use arrangement to your clients’ issues while attempting to pick up from them as well. User development based on testing new ideas is a valid and successful method of web/app development. Therefore, I recommend using it.

Conclusion

UI/UX design is one of the most important parts of your business. By using it correctly, you can easily achieve the desired goal. Through design, you influence what the user does on your website in many ways. Even one simple and important design change can lead to a big change in analytics

What We Offer

For more interesting articles make sure to scroll through our Publications on Edana and don’t forget to check our services for further professional assistance. Feel free to contact us anytime!

PUBLISHED BY

David Mendes

Avatar de David Mendes

David is a Senior UX/UI Designer. He crafts user-centered journeys and interfaces for your business software, SaaS products, mobile applications, websites, and digital ecosystems. Leveraging user research and rapid prototyping expertise, he ensures a cohesive, engaging experience across every touchpoint.

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Non classé Web Development (EN)

How much do Swiss web design Agencies Charge for their Services?

How much do Swiss web design Agencies Charge for their Services?

Auteur n°3 – Benjamin

Your Website is a Crucial Part of Your Company

A well-designed website is crucial for your company. Successful web design will help you to achieve success and become an industry leader. Your website is the representation of your company in the online realm. This type of online presence should be able to showcase all the advantages and benefits that your company can give to your customers.

When you’ll talk about this with your Swiss Web Design company you’ll be able to determine what are the most important factors for you and how you can achieve your goals. You might discover certain aspects that didn’t seem important to you before but could be very beneficial for you.

Factors That Are Important for Web Design

Every company has different requirements based on its goals. But several important factors have to be always considered while working on Web Design. First of all, your web design is the reflection of your brand and can help you establish a strong brand identity. Every element, color, and image that is displayed on your webpage can have a great influence on what people will think about you.

You should look through colors to determine what are they associated with and how they could benefit you, then you have to determine what kind of layout will be suitable for your webpage, choose fonts and typography, and make sure that your website is accessible to everybody and has a good user experience.

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The price of Showcase Website with Swiss Web Design Company

In Switzerland, the prices of web design are generally high. First of all, just talk with your Swiss company to determine more important aspects for you.  In Switzerland, showcase websites can be done for 700- 30 000 CHF. The price range is huge, but that’s what you’ll come across more frequently. Just keep in mind that the options that start from 3 000 CHF give you better results. Edana has done a showcase website for the Swiss organization –Éducation Inclusive, you can check now how their digital image was redesigned to improve the company’s image and customer experience.

The price depends on the size of the site, the number of pages, features, etc. If you’ll provide them with more elements, for example, something related to design, the cost will be lower. A good Swiss web design company will always consider what you want to do, but on top of that, they can let you know what you need as well. So find a company that can help you to accomplish what you want and can advise you as well.

Mobile Applications and Progressive Web Apps (PWA)

Mobile applications and PWAs are generally very beneficial for companies and cost a lot as well. But, the pricing starts from 15 000 CHF and it mostly depends on the complexity and functionalities that you require.

Just think about what kind of application you need. You might need one that will be compatible with Android and iOS and will be more simple. You might require an option that would have a unique design and features and would be more complex. Think about what you need.

For example, École Moderne is another organization based in Switzerland, that needed a mobile application for Fide Exam candidates, to help people learn the French language. An entire team of business consultants, designers, engineers, and developers worked together to finish the project successfully.

Graphic and Video Prices

When it comes to graphics, the prices mostly start from 2 000 CHF. The price might change based on what are your requirements. As for the creation of short videos, the minimum price is 3 000 CHF.

Everything depends on what needs to be done. Make sure that you’ll go through every detail with your company to avoid misunderstandings later because these processes consist of many little but crucial details.

Basic Web Design

Some websites need more complexity, some need less. It depends on specific companies and their target audiences. In this case, your business will have a simple web design, and the minimum price will be 700. But what you have to consider is that at this price you won’t have a strategy, your web design won’t be good, and might be even damaging to your company’s reputation. It could be based on poor templates as well.

You might hear that it’s unique but even simple research will show you that it’s not true. So a basic and cheap web design that you can do for only 700 CHF is not a good option. If you’ll see it somewhere be careful because you might be spending an extra 700 CHF on nothing.

Intermediate Web Design

In this case, the design is more unique and generally, the website is more performance-driven. It might have an additional content management system as well or any other system that could be useful for your company. Basically, it contains every element that is essential for a good website.

Generally, when you want a good web design the minimum that you need to pay is 3 000 CHF. You can be sure that it’s a good option and will give you results. Anything under 3 000 CHF needs consideration, especially if it’s closer to 700 CHF.

Advanced Web Design

Advanced web designs cost at least 20 000 CHF. This type of website has more advanced features. You have a better strategy, quality, and unique design. Your Swiss agency will do coding for you because it’s a very important part of the website that can be seen by search engines and social media sites. You’ll have all the features that you and your target audience might need.

For example, you might be interested in database integration, e-commerce functionality, etc. Having more advanced web design will give you a huge boost in your sales and conversions. The prices can be higher than 20 000 CHF as well, it’s not surprising. But it’s better to speak with your Swiss web design company to determine a clear answer about the budget that you’d need. Just keep in mind above mentioned suggestions to avoid “solutions” that could only waste your time and money.

What We Offer

For more similar articles, make sure to scroll through our Publications on Edana. Your Web Development Agency in Switzerland can help you create new showcase websites, e-commerce websites, mobile applications, and web platforms, and aid you with website redesign as well.

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Featured-Post-UX-Design (EN) Non classé UI/UX Design EN

How to Measure the Effectiveness of your UI/UX Design?

How to Measure the Effectiveness of your UI/UX Design?

Auteur n°15 – David

Importance of UI/UX Design

Having good UI/UX design is essential for any company and plays a crucial role in web development and customer experience. Nowadays customers have high demands, they want to have better, faster experiences in the online world.

With UI/UX design you can take care of the most crucial factors that are related to your webpage and increase the chances of getting more traffic. First of all, you can create well-designed graphics and colorful aesthetic parts for your webpage to make it more attractive and memorable.

With effective UI/UX design you can increase user engagement on your webpage, and it will help you to build your brand as well. The benefits that you get from UI/UX design ensure that your company will get more satisfied customers. Also, effective UI/UX design contains elements that are related to SEO, which is important for higher ranking in Google search results.

Research and Analyze Data

User behavior data combines the general characteristics, likes, and dislikes of your target audience. Understanding this information will help you to cover the gap between users and your company, this data helps you to make their expectations more realistic.

Researching and analyzing data will bring you more ideas, which will lead you to innovations. But to determine if your UI/UX design is effective, you have to check several important aspects.

Use UX Metrics and KPIs to Measure Effectiveness of UI/UX Design

UX Metrics and KPIs aren’t the same and have several key differences which should be remembered. KPI can measure the success of your business. It can let you know more about average order values as well and generally help you monitor your progress. After you get enough data you’ll know how to adjust or improve your approach.

UX metrics can tell you how users interact with your brand and products. You can get to know more about user experience and their satisfaction and engagement levels.

While working on UI, keep in mind that error prevention is important, also users should be able to navigate themselves on the webpage easily. Try to provide them with tips as well or documentation, that will act as their guideline.

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Monitor Real User Metrics When Your Webpage is Used

Real User Monitoring Metrics determine the importance and value of digital products. This way company is able to determine what troubles users generally, and what they seem to struggle with and helps you to improve customer experience.

In this case, you are generally tracking how many users used your webpage, or downloaded your app and then used it, also you’ll know how frequently your customers used them.

UX Metrics Related to User Engagement

You can check in this case how your target audience generally engages with your company, and how they value your services or products. Engagement metrics include clicks, taps, page views, screen views, shares via social media, comments on blog posts, etc. You’ll be able to determine if your customers get what they want from your company.

Retention Metrics

User Retention Metric measures how many people returned back for your product or service, so high performance and good results are essential for this part. If more people come back for your product, it’s a good sign. However, if retention metrics don’t show a high return ratio, you should start working on a strategy that will change this scenario.

Behavioral KPIs

It’s interesting to see how people interact with digital products and what they really think about them.  With behavioral UX KPIs, you can understand how well your users can do core tasks and also how much time they need.

Via search patterns, you’ll understand what’s your target audience interested in and also understand how easily they find the desired information. Also, check the user error rate to see what they seem to struggle with the most.

What We Offer

For more similar articles, make sure to scroll through our Publications on Edana. Your Swiss Digital Agency is ready to provide you with Expert-Level assistance built on customer loyalty, progressive ideas, and dedication. Our expertise includes Website Redesign and UI/UX.

PUBLISHED BY

David Mendes

Avatar de David Mendes

David is a Senior UX/UI Designer. He crafts user-centered journeys and interfaces for your business software, SaaS products, mobile applications, websites, and digital ecosystems. Leveraging user research and rapid prototyping expertise, he ensures a cohesive, engaging experience across every touchpoint.

Categories
Software Engineering (EN) Web Development (EN)

What is Cloud Computing and how can it benefit your Website?

What is Cloud Computing and how can it benefit your Website?

Auteur n°2 – Jonathan

Benefits of Cloud Computing

To put it simply cloud computing is the delivery of computing services over the internet to offer faster innovation and flexible resources. Computing services include servers, storage, databases, software, analytics, networking, and more.

Lots of companies use cloud computing services for several important reasons. Cloud computing gives the business more flexibility, you can quickly scale resources and meet new business demands.

You don’t need much capital and on top of that cloud storage gives you the possibility to make the data available from any location at any time. This way you aren’t tied to specific locations or devices.

Another benefit is the advanced security that cloud computing can provide you with and also it helps you to prevent losing data. It has specific backup features for that.

Cloud Computing and Company Management

Cloud computing is a model that allows on-demand network access to a shared pool of computing resources that can quickly provide the company with desired results without interacting too much with different service providers.

Numerous companies use Cloud Computing because this way they have access to a huge network, and more resources. It’s basically connecting technology, service, and application and gives the company self-service tools. The benefits of Cloud Computing could give any company a great advantage.

Types of Cloud Computing

There are several types of Cloud Computing. The first one is the Private Cloud, which is dedicated to only a single company and works on its needs and goals. A private cloud is considered one of the best solutions for businesses that might have dynamic or unpredictable computing needs.

Also, we have Public Cloud. For example, everybody knows how Amazon Web Services have certain computer resources, customers have access to those resources with the help of the internet. So Public Cloud users share their resources.

Hybrid Cloud is another option that can be used. In this model private cloud is connected to the public cloud infrastructure. It’s suitable for businesses that have highly dynamic workloads or just deal with big data processing.

There are numerous well-known companies that are providers of cloud services. For example, Azure is one of the largest cloud service providers and is part of Microsoft Corporation’s Intelligent Cloud business. Basically, it’s a cloud computing service that can support several operating systems, tools, databases, and more.

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Cloud Computing Benefits for Web Development

Websites that were developed with cloud computing are faster and more easily accessible. Besides having numerous resources that companies can use to their advantage, another reason why they find it comfortable to use is that they can cut down their costs when they are trying to make improvements on a webpage.

Your website can be easily accessible from any location and let’s not forget that it will help you to control your business. You’ll be able to monitor sales growth and develop important business strategies.

With Cloud Computing your website can become more productive. Most companies are able to finish their tasks more quickly with the aid of this model.

Cloud Computing gives the company access to numerous new tools, using the latest tools will help the company to respond to the market demands immediately, and employees can become more productive as well because they’ll have all the available tools to do their job quickly and effectively.

Companies Successfully Using Cloud Computing

Apple made a big revolution in the entire world of technology when they developed Siri, a virtual assistant that can imitate humans, help users, and communicates with them. Cloud receives the requests of different users and then responds to them.

Pinterest is one of the prominent social networking sites that has been using cloud computing for a very long time. The cloud adapts to traffic levels, so even during big site traffics Pinterest works very productively.

Another company that has been using cloud computing successfully is eBay, they’ve been experimenting a lot with different technologies and have been actively using them while going through major projects.

What We Offer

For more similar articles, make sure to scroll through our Publications on Edana. Your Swiss Digital Agency is ready to provide you with Expert-Level assistance which is built on customer loyalty, progressive ideas, and dedication. Our expertise includes Software Engineering and many more.

PUBLISHED BY

Jonathan Massa

As a senior specialist in technology consulting, strategy, and delivery, Jonathan advises companies and organizations at both strategic and operational levels within value-creation and digital transformation programs focused on innovation and growth. With deep expertise in enterprise architecture, he guides our clients on software engineering and IT development matters, enabling them to deploy solutions that are truly aligned with their objectives.

Categories
Web Development (EN)

User-Friendly WordPress Web-Plugins

User-Friendly WordPress Web-Plugins

Auteur n°2 – Jonathan

Benefits of WordPress Web-Plugins

WordPress Web-Plugins have many benefits that lots of companies and developers use actively. Mostly it’s an additional tool that can make working less time-consuming. Plugins are designed for almost every function, for example, to have the options of different languages on a webpage.

They are reliable since they are updated regularly and are secure to use. However, they should be administered and chosen well, based on specific requirements, to avoid the chance of them clashing with each other.

How to choose a WordPress Web-Plugin?

There are lots of options and all of them have their function and significance. You should be able to see how well you can use it to get desirable results and how well it works with plugins that are already installed on your webpage. The full picture is very important for quality and functionality as well.

To enhance the experience of the customers it’s important to research how each of them work and which ones are more useful for your webpage. Still, there are lots of options that make the customer experience interesting and informative.

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Attracting Target Audience and Checking Progress

Without search engine optimization tools no webpage or company would be able to achieve any goal. To explain simply Yoast SEO ensures that your webpage will attract the target audience and you’ll have more people visiting your webpage.

The company needs to know what makes the customers interested and why they are searched for. Google Analytics helps you to see the most important analytics, check the visitors, click rates, etc.

WP-Super Cache is another plugin that is used frequently because it optimizes the loading of your website and handles heavy traffic, so the webpage will be able to continue working without any delays.

Backup and Security

WP-Backup makes sure that the data on the webpage won’t be lost and will be properly backed up. It’s secure and frequently used. Another safety measure is WP-Optimize, which cleans up the website of any spam comments and makes sure that the webpage will be secure, presentable, and will have high standard performance again.

Content-Aware Sidebars

This type of plug-in enriches the webpage and makes sure that you’ll be able to create unlimited sidebars, depending on your needs. You can create a post sidebar, a page sidebar, or a category sidebar.

There are lots of options that could help you make the navigation on the webpage easy, a sidebar navigation menu would help the customers to search for desired information easily.

Visual Composer for WordPress

Visual Composer transforms absolutely everything on the webpage. It helps you to add columns, image galleries, videos, etc. It’s a great way to create professional web pages.

After starting from scratch you have a chance to create any design with your creativity. Also, visual composer insight tools give you directions among numerous options, to find out the best scenarios for yourself regarding the structure and design.

Social Media

WordPress has numerous plugins for social media that ensure that the customers will be able to find the company on social media and share the webpage contents as well. Social media is very important for business so those types of plugins are used frequently.

You have a chance to combine social feeds from Twitter, Instagram, Facebook, and YouTube and create a social wall. Make people shop from your Instagram on your site or automatically send scheduled publications to your social media profiles on Facebook, LinkedIn, etc. 

Important Updates

Another interesting plugin is frequently used during a webpage reconstruction. Lots of companies use SeedProd for example. When your webpage is under reconstruction or maintenance you can notify your customers. Basically, you’ll “hide” your website for some time and make it visible only when the reconstruction will be done.

After choosing specific plugins, that are well suited for your webpage and going through different options, you can consider that most of your work is done.

What We Offer

For more similar articles, make sure to scroll through our Publications on Edana. Your Swiss Digital Agency is ready to provide you with Expert-Level assistance which is built on customer loyalty, progressive ideas, and dedication. Our expertise includes Web development and many more.

PUBLISHED BY

Jonathan Massa

As a senior specialist in technology consulting, strategy, and delivery, Jonathan advises companies and organizations at both strategic and operational levels within value-creation and digital transformation programs focused on innovation and growth. With deep expertise in enterprise architecture, he guides our clients on software engineering and IT development matters, enabling them to deploy solutions that are truly aligned with their objectives.

Categories
Web Development (EN)

The Benefits of WordPress Website Building

The Benefits of WordPress Website Building

Auteur n°2 – Jonathan

Building a WordPress Website that Grows with you

The most interesting point about WordPress Website Building mechanisms is its simplicity and flexibility. Numerous small businesses and even Fortune 500 companies use WordPress to build their web pages.

WordPress gives any company a great opportunity to create a webpage in simple ways to share their work and grow the audience as well. Any company can go through numerous styles and choose the one that fits their requirements the best.

You can add any design and colors to your webpage, and showcase your portfolio, services, and products. Engage the audience while delivering more news to them and if necessary use the payment blocks that are accessible via WordPress again. So you can be as flexible as possible and make it work for you.

Manage your WordPress Website with ease

Adding new photos, and posts can’t be anymore easy. The guidelines are simple; the structure is easily understandable. You’d be able to manage the webpage from any computer and also since it’s a self-contained system, no additional software would be required for many activities, like adding a new blog post.

The benefit of WordPress is simplicity, it’s so well-designed, clean, and simple that search engines read the content more easily. You can use additional tags as well to enhance search engine optimization efforts.

It’s simple, can be easily used, and you can use any unique design or any tools presented in WordPress to make your brand look more unique and interesting.

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WordPress, a Content Management System

WordPress as a content management system and website-building tool offers a range of companies numerous features, that make the whole system stand out from other competitors.

It’s being improved on a daily basis and what brings comfort to the customers is the stability of quality and flexibility that it never fails to offer to customers. Regular updates that WordPress has to go through give any business a chance to completely change their webpage and the whole content if they want to. You can adapt the system to any of your needs.

This browsed-based software makes management very easy and contains numerous templates to make the webpage straight away interesting and attractive for customers. However, WordPress has numerous additional tools that make everything more effective.

WordPress uses plugins that increase the functionality of the webpage. For example, you can add contact forms and shopping carts and make them function with high quality.

One of the most important tools is a plugin for SEO, which stands for Search Engine Optimization and makes sure that the brand content is easily accessible all over the internet.

What’s more important it can be used well with mobile phones, so whenever the customer will have a chance to browse the webpage via mobile phone, they won’t get confused and will still recognize the attractive structure of the company’s webpage.

WordPress gives the users chance to monitor their progress as well through the dashboard. All the promotions and general performance of the webpage are visible there.

Website Security

WordPress uses lots of security plugins to ensure that data will be protected. Strong login passwords and updating WordPress regularly are important as well. It is important to follow proper guidelines to ensure that your data is safe and secure.

WordPress in Use

Since WordPress is full of different options and templates, many industries actively get involved with it to showcase their many goals in simple ways.

Microsoft News gives out regular updates about Microsoft and uses WordPress to tell stories about the company. The same can be said for the Harvard Gazette and The White House website.

Those simple examples highlight how different institutions use WordPress’s full advantage. The most important point is to know how to portray your company, what’s your biggest advantage and how you want it to be visible on the webpage. WordPress does all the hard work in the simplest of ways.

What We Offer

For more similar articles, make sure to scroll through our Publications on Edana. Your Swiss Digital Agency is ready to provide you with Expert-Level assistance, our expertise includes Web Development.

PUBLISHED BY

Jonathan Massa

As a senior specialist in technology consulting, strategy, and delivery, Jonathan advises companies and organizations at both strategic and operational levels within value-creation and digital transformation programs focused on innovation and growth. With deep expertise in enterprise architecture, he guides our clients on software engineering and IT development matters, enabling them to deploy solutions that are truly aligned with their objectives.

Categories
Web Development (EN)

Top 5 all-time templates for Effective Web-Design   

Top 5 all-time templates for Effective Web-Design   

Auteur n°2 – Jonathan

Importance of Web Design and what makes it Good

Web design is an essential part of any business and is more than just making everything good-looking. It can greatly improve the image of the company or do the opposite.

Since it’s the face of the brand everybody feels free to judge the company based on how they are presenting themselves. It’s essential to show the brand personality to the target audience straight away.

The first impression is always important; that’s why the web design should create a sense of credibility. It should be welcoming, approachable, should be capable of securing loyal customers, and powerful enough to be easily distinguished from competitors.

Good web design principles

Strong user experience (UX) is one of the most important elements for customers. The company should make sure that navigation through the website is easy and the information easily accessible. So UI/UX and then the whole design of the webpage should be attentively done.

The most important information should be always at the front and visible to everybody. Customers want quick navigation through the webpage and easy access to the most vital information in the shortest amount of time. And everything must be done for both mobile and desktop devices.

Choosing videos, and pictures that have good quality is important, and so is the copy, since not many people will take the webpage seriously if they see that the writing contains many jargons. Also, not everybody reads full content at first, implementing creative headlines and sub-headlines will make them more inclined to show interest.

Since numerous templates are created for different companies, we’ll talk about a few of those options which could be rewarding.

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Salient Theme

The Salient Theme is a multipurpose WordPress theme that’s great for many different types of web pages. It’s good to build corporate sites, portfolios, etc. It’s well designed, powerful, and responsive solution, that gets constantly improved. It’s easy to gain attention with Salient Theme’s attractive and aesthetic web design.

You have lots of freedom to create the design that you always wanted, it has numerous template collections that work very well for lots of industries. With this version, it’s easy to achieve high speed and good performance, get unlimited color options for your design, and multiple blog styles and layouts as well.

Avada WordPress Theme

The Avada Website Builder helps you to set up lots of improvements and consist of many important elements. The boundaries are almost limitless. You have endless unlimited design options and numerous website layouts. It contains advanced search options as well.

Even Microsoft uses Avada theme, their Visual Studio subdomain is built on that. Many different companies, management services, travel agencies, and universities use this theme for web pages.

Grotte. Woocommerce WordPress Theme

Grotte considerably improves the marketing strategy for many web pages. This theme is mostly used for shopping sites or to promote different products, but it’s so well-built and pleasant that most of the customers who use it are always filled with a memorable experience.

It’s very responsive, works from many devices, and has this very unique “Buy For Me” feature that lots of people enjoy and find interesting.

Noor

It’s a very creative and minimal multi-purpose WordPress theme that’s used by lots of companies. Besides having many options, one of the best parts is how each of them is so well designed for many industries.

For example, this theme can be used for many businesses, blogs, shops, cafes, and hotels. There are lots of Cryptocurrency web pages built on this theme as well.

Slope

Every company knows about the importance of visual impact. Most companies require different designs based on their goals. Slope is a multipurpose WordPress theme that suits the needs of numerous modern startups and new companies. It can help you to create a new face for your brand as well.

Importance of Choosing the best Web Design for the Company

Above mentioned options are used by numerous countries and all of them have a certain style that will be attractive to different types of customers. However, there is always a chance that with your creativity you’ll make any template work for you.

It’s important to decide what you want and start looking for options that would help you. It’s hard to find the best option but having a clear purpose will let you see how your ideas can be arranged in your web design.

What We Offer

For more similar articles, make sure to scroll through our Publications on Edana. Your Swiss Digital Agency is ready to provide you with Expert-Level assistance, our expertise includes Web Development.

PUBLISHED BY

Jonathan Massa

As a senior specialist in technology consulting, strategy, and delivery, Jonathan advises companies and organizations at both strategic and operational levels within value-creation and digital transformation programs focused on innovation and growth. With deep expertise in enterprise architecture, he guides our clients on software engineering and IT development matters, enabling them to deploy solutions that are truly aligned with their objectives.

Categories
Branding (EN) Featured-Post-UX-Design (EN)

How to Use Gestalt Principles for Eye-Catching Design?

How to Use Gestalt Principles for Eye-Catching Design?

Auteur n°10 – Caroline

Importance of Gestalt Principles

“Gestalt” is a German word for “unified whole”. The definition already gives us lots of information about the main point of the Gestalt Principle. It’s important to understand how customers perceive and interpret your work.

So everything started in the 1920s when German psychologists decided to discover how humans gain meaningful perceptions from the chaotic stimuli around them. They were able to discover the set of laws that works like a compulsion on us and forces us to see order in disorder.

This principle is an essential part of visual design. This article will be about the five Gestalt Principles: proximity, similarity, continuity, closure, and connectedness.

Proximity

According to the Proximity Principle we perceive objects that are closer together as one whole unit. We can see it in design as a powerful way to create certain visuals, decide how much should be the distance between the words and the pictures, and so on.

For example, when we are talking about headlines, they should have more space before them than after. Those kinds of simple rules are very important when we talk about visual designs which should attract more customers toward us.

Similarity

Objects that are similar are seen together as a group. In this case, we think that similar things could have the same functions as well.
For example, let’s imagine the picture of black and white circles, where the black circles are in the first line and the white circles are on the second line, we will incorporate white circles in one group and the black circles in another one.

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Continuity

Our visual system avoids sudden changes and interruptions. We always follow certain directions, we could be talking about the row of circles again or just numbers, we have to follow a certain line like we’d group 1-2, 3-4 or two black circles easily with each other, but if we’ll have mixed up numbers (like 4-2) or too many mismatched circles at once, it won’t be so easily perceived at first glance.

Closure

People prefer complete forms. So when we see certain images or logos which aren’t finished properly, we complete the whole picture in our mind and fill out the empty spaces.

Connectedness

We group the elements when they are connected, like they could be connected via boxes or lines as well. A good example would be the navigation sections, cause in that case mostly we see different boxes or lines.

How do the brands use the Gestalt Principles?

When companies have customers from all over the world, they have to make sure that their values and benefits will be understandable to everybody.

Coca-Cola actively uses the law of proximity to create positive feelings in its customers. They create different visuals, for example, one of those images consists of their trademark colors, white and red. It’s a red background with white figures, when you group the white figures, you see the smile, which of course people associate with joy, happiness, and so on.

Nescafe used the law of similarity with the letters “N” and “Z”. Z is associated with sleeping, so they used a simple background with lots of Z written there and then finished the line with N, which is connected to their brand. They let us see in a very simple way how we can fight off sleep and be more energized with their product.

The Gestalt in Logo Design

We can use it to create memorable logos, which will be captivating and informative as well. The WWF logo is a great example of the low of closure because we see two major colors there, white and black, the figure isn’t complete but when we look at it we see the shape of a panda, we automatically complete the picture in our mind.

When we mix up psychology and marketing, we get many innovative ways of communicating with people, because both of them need to know more about the human mind and behavior. Gestalt principles will help you to get a clearer understanding of how visual perceptions generally work and how you can send clear and important messages.

What We Offer

For more similar articles, make sure to scroll through our Publications on Edana. Your Swiss Digital Agency is ready to provide you with Expert-Level assistance which is built on customer loyalty, progressive ideas, and dedication. Our expertise includes Brand Strategy and many more.

PUBLISHED BY

Caroline

Caroline is a branding and communication specialist. She develops brand strategies and visual identities in line with our clients' ambitions. Innovation and performance are her watchwords, transforming your brand into a powerful vector of engagement and growth, her specialty.

Categories
Featured-Post-Software-EN Featured-Posts-Vitrine (EN) Software Engineering (EN)

Connecting with customers – The Importance of Client Portals

Connecting with customers – The Importance of Client Portals

Auteur n°4 – Mariami

Definition of Client Portal

A customer portal is a website that gives us the ability to connect with our organization or company. We use different services there, have access to important information about the company, and usually have our own accounts which are secure and private.

We might have access to payment information, support mechanism and etc. but at the end of the day, we actively communicate with the company, use the services that we require, and get the desired results. And we can do it from any location, anytime.

The Most Important Attribute to Customer Experience

All customers need a fast response and problem-solving solutions. They need you to be accessible from different channels which are associated with your company. They need to know about the new services and the products that you can provide them with.

Of course, they will need to communicate with the company representatives as well, but the most important thing for all the customers is to know how to use the company tools.

That’s why self-service helps. If we can provide our customers with online support and guidance we would get maximum results in a short period of time. 

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Customer Portal Benefits

Customer portals are well received by customers and gives the brand an opportunity to be informative and active in customers’ life.

Nowadays, customers have the ability to self-serve, and many of them are more than happy to do it, but they need information and comfort from our side to do so.

For example, McDonald’s Self Ordering Kiosks are part of their digital revolution, you see every available product there, you choose, you pay and then you just wait. All the customers use it, it’s simple, quick, easy, informative, and gives them control.

You can make the customers work on their issues themselves with simple guidelines and get involved directly only if they seem to struggle or ask for your help.

Customer Satisfaction Rate improves because the customers don’t have to wait for company service agents, they sort out everything based on our portal and guidelines. 

Security Should be the Top Priority of Customer Portals

Customer-centric digital transformation strategies increase our connection with them. We need to create well-designed and well-managed portals, that store their information and protect them from any risk.

Secure client portals increase user experience and client loyalty. So we can create the kind of portal where security initiatives will be embedded in the design, this way we can ensure that the design will still be attractive for our customers and most importantly secure.

Elements that all the Customer Portals Should Have

Since our customers would want to manage their accounts and products independently, they’ll require information to navigate between our webpage and mobile app, so we need to be simple. They shouldn’t spend too much time on research. To solve this issue, we can provide them with chatbots, virtual assistants, and FAQs.

Customer portals can include communities as well where the customers will be able to help each other and share their experiences. Again it’s going to increase loyalty and make problem-solving less time-consuming for them.

Getting feedback from your customers would always help you to improve yourself and see what’s important to them. You could even discover what’s the most demanded product or frequently used service from your company.

When customers are in control and involved in the ongoings of their chosen company, they are more inclined to continue working with them.

Your Portal is the Face of your Company

Most shops always use attractive window displays to gain more customers. It’s a common trick that works all the time. Because our eyes pay more attention to bright colors and we immediately notice the contrast between them, we see the style, if several parts of the text are in the same color they have our attention again.

So when we’ll know the purpose of the portal we can start working on making it memorable from the first glance. The first step is the visuals and graphics; after that, we have to work on functional design.

We have to provide customers with simple but important options. Because customers get confused with lots of information and it’s better to use straight to a point approach.

Use more simple terms, like contact us, about us, etc. Use the colors that are associated with your brand. While sharing important information use bold colors since they are more eye-catching. All in all, design is truly the silent ambassador of your brand.

What We Offer

For more similar articles, make sure to scroll through our Publications on Edana. Your Swiss Digital Agency is ready to provide you with Expert-Level assistance which is built on customer loyalty, progressive ideas, and dedication. Our expertise includes Software Engineering and many more.

PUBLISHED BY

Mariami Minadze

Mariami is an expert in digital strategy and project management. She audits the digital ecosystems of companies and organizations of all sizes and in all sectors, and orchestrates strategies and plans that generate value for our customers. Highlighting and piloting solutions tailored to your objectives for measurable results and maximum ROI is her specialty.