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Web Development (EN)

How Can Digital Marketing Calendar Boost Your Engagement Rates?

How Can Digital Marketing Calendar Boost Your Engagement Rates?

Timely Content Is Important

Plan in marketing is pretty much everything. You need to have a short-term and a long-term plan. Either it’s social media, web-content or sales more or less we need everything to go according to plan.

Well, if it goes better than planned it’s even better. Uploading content on a certain basis is vital for your engagement. In the beginning we all start off more randomly just to observe customer behavior and see when our content is most seen.

For example, it would be somewhat silly to post main content, especially engaging ones at 9AM according to your time zone, when insights show, that your customers’ highest social activity is around 7-8PM.

Content Calendar

Digital Marketing Calendar, also known as content calendar helps you plan the upcoming posts. It would not be so wise to randomly create content in a rush. Maybe some of you work best right before the deadline, but in content creation process, there is no deadline.

What we mean by no deadline is, that you’re constantly creating something new. NON-STOP. The world, market and customers around you evolve all the time and showcase multiple interests. All these researches, updates and insights need to adapted in your content. So, wouldn’t it be at least more comfortable to have several posts ready-made and planned than working urgently every second.

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Content Calendar Elements

There are several types of web-content you can plan through your calendar and here is the list of them:

  • Planned Promo Events
  • Upcoming Articles/Blogposts
  • Old Content Updates
  • Video Materials/Webinars
  • Status Updates
  • Case Studies

Each and every one of these activities determine the progress in your customer engagement rates. You don’t want to give them outdated content for sure, but not the ones out of context either. The plan of your calendar has to be in correspondence no your customer behavior search and upcoming news they are eager to find out about.

Benefits Of Digital Marketing Calendar

  • It’s Time Saving-As we have spoken of in a previous paragraph, content needs to be constantly updated, so having a couple Aces up or sleeves in case of emergency is a great option. The content could be recycled and re-presented while creative team is working on a new project.
  • Minimize The Errors-planning in advance and clearly classifying responsibility among team members, can ensure all important work-flow operations to go in a smooth manner. This is specifically important in bigger teams, where responsibilities like editing and tracking need to be given to particular team members. Rushing this process could result in very unwanted chaos.
  • Prevent Un-Timely Content-Consistency in posting has proven to be one of the primary ways of increasing engagement and conversion rates. It also helps in building real-time and more genuine communication with your target audience-either it’s your loyal customer base or the potential ones.

Consistency And Creativity

When it comes to planning content it is honestly quite difficult to keep up with the trends sometimes. That’s why you need a creative team to organize the schedule with. Creativity process consists of multiple brainstorming sessions, so tens and sometimes hundreds of ideas can emerge in this time-frame.

Creative process is very chaotic and putting it in a schedule takes far more than one person. Don’t forget that even the ideas emerged during this chaos later have to sorted and filtered.

Successful Calendar Elements

In order to maintain the rhythm of your calendar and consistency there are certain elements you have to emphasize.

  • First would be to categorize the content on your calendar according to the platforms you are supposed to publish them on.
  • Focus on the subjects which your customers find interesting and make it simple.
  • Ensure that your content quality is the one your target audience expects.

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Featured-Post-UX-Design (EN) Graphic Design & Illustration (EN)

How Influential Design Can Upgrade Your Brand Image

How Influential Design Can Upgrade Your Brand Image

Design Influence Elements

When it comes to design in the process of branding and re-branding, there are many types of designs we have to take into consideration. Keep in mind, that it’s the design that meets the eye in the first place and makes your brand memorable in a specific way. This is why re-branding needs the element of re-designing as well to introduce yourself in a whole new light and create a different first impression.

Web-Design Element

Now, let’s consider several design elements which create your brand image. First off, let’s start with Web-Design. As you know today’s challenge is to make a Web-Design that is mobile-friendly as well. There is a blank space in front of you and it’s all up to you how you decide to fill that space and compose the final visual of a landing page.

Work With Your Designer

Sometimes we have a nasty habit of not listening to anyone else once we’ve decided exactly what we want to do. Now, Stan Lee himself said in one of his podcasts to do what you genuinely think is good and not give up on it, yet here is one “but”. When it comes to such a collective project as a brand-image creation you just have to do the teamwork. We have all heard negative feedbacks from both-clients and designers as well when a task is not fulfilled exactly or the creativity was blocked. To avoid such quarrels, make sure you actually work with your designer, listen to them and make it clear what you want exactly. Let the staff propose even most unbelievable ideas at the beginning at least and listen to them carefully. Don’t forget, that brand Identity and Image also depends on the environment you create for your co-workers.

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Research Related Designs

What we want to emphasize here is the influence of design. So far we have spoken about web-design. Research is never too much especially when you really want to know what’s going on-on the market. Checking pretty designs on Pinterest will not be enough in this case. Influence of functional design shows itself through CTR (Click Through Rates) and how often a customer comes back to at least scroll through multiple landing pages even if they don’t purchase products or services. In this case you will have to research through the designs of most visited websites in your field and analyze what’s so special in their designs. Of course you must not copy the design but at least you can get a hint on where to start.

Call to Action Through Design

Functional design created a desire of a visitor to become a customer. An effective logo, an impactful ad, and an organized website attract more potential customers to your enterprise. A call to action will be determined by how strategically you place your designs and wireframes. Are they put in right compositions, are the brand colors being used just as strategically to be pleasant to an eye of the visitor? Where do you place your infographics and why? Is UI/UX actually adapted to the interests of your targeted audience? Well, there are lots of questions you’ll have to answer in this case so strategic calculations are a must.

Upgrade Product Design

Product designing is also another element in your design summary that we should not neglect. The design can be done through completely digital medium, like mockups for example, but photographing your product in an environment it’s conceptually connected to is one of the wide-spread ways to present your product and it works just perfect. Product design requires a whole other point of view to make it sales oriented and neat to the customer. Make sure you don’t leave any of the stated design elements without proper attention. After all, Brand Image does take a lot of time and effort.

What We Offer

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Featured-Posts-Web-Dev (EN) Graphic Design & Illustration (EN) Web Development (EN)

How to Pick Effective UI/UX Design For Your Brand Identity

How to Pick Effective UI/UX Design For Your Brand Identity

Why is UI/UX so Important

As we know, first impressions are a one-time thing, so you want to pick your UI/UX design strategies really carefully when planning your Brand Identity related designs. In previous articles we have discussed a lot about functional color-maps, types and copywriting materials to blend into your visual communication channels accordingly. We can say that UI/UX is a combination of all your hard work which shows itself through the final platform.

UI/UX For Your Website

General Overview

Desktop applications have a different standard to follow when it comes to pleasing its user and well, making everyone’s lives easier. This design field has two sides to it-one that the user sees and the other-which user experiences. To put it more simply, when we are happy for gorgeous functioning of an app-that’s our experience. Tik Tok is the easiest of all Social Media Platforms for example. You don’t have to click multiple times to conduct one simple action on the app. Now Facebook on the other hand is still working on it. As for the Visual Side-Instagram and its dark mode is probably one of those designs the eyes don’t get tired of seeing.

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Desktop Applications

A desktop application has an advantage of having more space to move around and this space must be used as productively as possible. In contrary to a mobile application-where compact designs are what matters and creates a better user experience. Now, let’s go through some basic rules of thumb in UI/UX on Desktop Application:

  • Visibility of System Status
  • Match Between System And The Real World
  • User Control and Freedom
  • Consistency and Standards
  • Error Prevention
  • Recognition>Recall
  • Flexibility
  • User Efficiency
  • Minimalist Aesthetics
  • Help Recovery From Error Situations
  • Documentation
Visibility Of System Status

Inform your users about the System Operations being held in timely manner

System X Real World

Based on your target audience-incorporate the speech elements relevant to them not just fancy field-related words. Your customers must navigate with ease.

User Control & Freedom

Offer your users a possibility of backward steps. Undoing or Redoing previously taken actions.

Consistency & Standards

Make sure you use each icon or User-Interface element for its very own Unique purpose. Avoid double standards on icons and don’t confuse your customer/audience.

Error Prevention

Eliminating or flagging actions that may end up as errors are two possible ways of achieving timely error prevention.

Recognition

Recognizing defects in our design is always easier than recalling them, because recognition involves perceiving cues that help us reach into our longer-term memory and allowing relevant information to re-surface.

Flexibility

Users should be able to customize or tailor the interface to suit their needs of faster navigation so that frequent actions can be achieved through more convenient means. No one wants to waste time switching tons of panels when it can be done in max. 2 clicks.

Minimalism

Minimalist designs are becoming trendier by the day and this design style has also proven to be most functional and easiest for the user to get along with. The less-complicated, the better!

Error Recovery

Designers should be aware, that users cannot understand technical terminology, therefore, error messages should almost always be expressed in plain language to ensure nothing gets misunderstood.

Documentation

When users require help, ensure it is easily reachable, on point to the task at hand and explained in a way that will guide them through the necessary steps towards a solution to the issue they are facing.

What We Offer

Make sure to scroll through more interesting articles in our Publications on Edana and don’t forget to check out our services-which include UI/UX Design Plan along with other numerous services. Feel free to contact us anytime!

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Featured-Posts-Vitrine (EN) General Web Agency (EN)

Benefits of Customer Centric Marketing Strategies

Benefits of Customer Centric Marketing Strategies

Dedicate To Your Audience

When it comes to anything connected to a customer in general sense, dedication is the Key. It takes time and observation to not just listen to your customer, but actually hear and understand what they are trying to tell you as an individual and as a collective. Now here comes in the Customer Centric Marketing, which is quickly spreading into the digital world as well. It’s a marketing strategy which is fitted around customer’s needs and interests. It’s all about prioritizing customers over any other factor.

Good Old Customer Service

Sure, with a nice blend of intuition, statistics and common sense one might come up with a great strategy for Customer Centric Marketing, but there is one element to each-especially larger business, which never loses it’s necessity and it’s customer service. This is the most basic element of all services a brand can offer, yet the vital one.

It’s necessary to remember that customer service improvement mechanisms can be online and offline. Just like target audience, this particular service strategy cannot have only one side to it and needs to spread around the environment as much as possible-here’s what we mean:

Inclusivity Again

Customer service can be more or less digitalized, it’s important to note that even to this day some of your audience might not have a very high functioning smart phone, so their digital reach to you could be quite limited and guess what happens when a customer doesn’t have the right communication with you? It generally results in disappointment, bad reviews and negative discussions on your brand in the outside world. So to avoid all of this, a good business has a classical model of customer service as well-a good old call-center.

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Stay Connected

In a good old customer service basics, the best possible option to please the customer is to be in the reach 24/7. No-one knows when a product for example could have an issue, so for every customer it’s almost an emergency to call the provider and inform them on that particular issue immediately. Now, you might not be able to fix this issue straight away but the fact itself, that someone picked up the phone, or texted back at 03:00AM is simply a relief and especially when operator says that this issue shall be taken care of as a first thing priority at the beginning of work hours. It’s important to stay connected and give your customer the feeling that they are being heard anytime whether it’s a problem or maybe they just want to drop a good review-which doesn’t happen as often, but still there are some exceptions.  

Always Ask

Even in regular day to day communications, whether we answer the question or not, it’s pretty pleasing to hear someone asking about your well-being. Sometimes we answer with the “I’m Fine” to avoid a prolonged conversation, but that’s not the case when it comes to a customer. It’s vital for your audience to ask them how satisfied they are by your products or services. Let’s say, for example-a customer has purchased your product-online in this case and you have their E-Mail. In a week make sure to text them via E-Mail, how they like the product and if there’s anything to improve about it. Or maybe you have their Cell-Phone Number. Answering incoming calls is a must, but don’t forget to call back after a while and ask-show interest in their feelings (customer-wise) and demonstrate it through active communication.

Uncover the Desires

Advocate for your customer’s needs-research their desires. Now the simplest way to do it online is to have a Q&A page on your websites, almost like a forum to sort out the most important and popular needs of your customers. Use all communications you can offer and the best part about this advocacy strategy is, that a customer feels free to share their positive experiences as well, not just on your platform, but also on various social media websites.

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Web Development (EN)

Use E-Commerce To Boost Your Brand’s Productivity

Use E-Commerce To Boost Your Brand’s Productivity

E-Commerce for Genuine B2C Communication

A masterfully organized brand connects with their customers through a genuine relationship beyond just selling and buying products. This works positively on your customer’s involvement in your communication process through e-commerce and creates the environment of emotional connection, they start to have a feeling that there is something more, likely a bigger picture to participate in.

Make your E-Commerce Productive

The now-endless expansion of E-Commerce could point the pressure onto increased competition, cost savings and even changes in the seller’s behavior, which could demonstrate itself through the changed tone of brand’s voice (not in a positive direction) or extra emphasis on the numbers, which naturally create sort of disappointment in a customer’s mind and their perception of your brand. The point here is, even though competitive aspect of E-Commerce is forcing you to push your communication boundaries, you must not forget that connection still comes all the way down to an emotional level. Productivity is not only seen in profit numbers, but also customer’s engagement.

Benefits of upgrading your E-Commerce Strategies

Your calculator does start showing you more pleasing numbers after launching a well-organized E-Commerce strategy. One great benefit is that; it does help you reduce your costs. It’s an online space, taking up virtual storage which only has to be cooperatively designed with a skilled specialist, which will serve you for the times to come. You have the both sides of a coin pretty much, saving your own costs and providing a comfortable roaming space for customers from any place-any time.

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Grow Global

Now, let’s say you’re already a well-developed and popular brand on a local scale. Everything is going according to your plan, but you feel that something is missing. Aiming higher and being ambitious is a shot to reaching more success, so why not go global? The next step would be to figure out how and here comes the solution of E-Commerce. Making yourself known more and more globally will help you find the customers who identify with your purpose. For learning more about brand identity make sure to scroll through our publication for more detailed explanations.

In this case, let’s say your brand stands for equal rights in general, not being specific here. So there are thousands of individuals in your local area, who identify with your purpose and one of the reasons they are customers of your service is this belonging to a bigger picture. Now imagine, around the globe there could be not just thousands, but millions of people who share these views and would love to stand in the big picture your brand ideology is offering. The possibilities are endless and the room to grow is bigger than you might imagine, so make sure you don’t miss out on developing an expansion oriented and genuine E-Commerce strategy.

Finer Marketing Opportunities

Like mentioned above, your E-Commerce website is the best possible marketing tool you can have especially in the digital era. Just like other online tools, such as: Social Media Marketing, E-Mail Marketing, Search Engine Marketing, Pay Per Click Ads and Search Engine Optimization help you build extremely and undeniably useful contacts. The E-Commerce platform will provide you with engagement tools that help you build trust with your customers, availability 24/7 and consistency in these communications. In B2C marketing, whether it’s digital or not, staying updated and consistently engaged is one of the basic elements of building THE trust.

Improve the Image of your Brand via E-Commerce

Through the help of your E-Commerce strategy, providing your potential and loyal customers with a good online sales platform, will give you a better corporate appearance. You’ll be preventing not just yourself but your customer from all the fuss otherwise and don’t forget, that this platform gives you the possibility to give a personalized shopping experience. Easily receiving feedback and maximizing the security of online transactions will assist your marketing plan progress in numerous ways.

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