Categories
Featured-Post-SMM-EN Social Media Marketing (SMM)

How Multiple Social Media Accounts Can Maximize Your Business Sales?

How Multiple Social Media Accounts Can Maximize Your Business Sales?

Put Yourself Out There

Having multiple social media accounts can be managed in two ways-having an account on different platforms, or having multiple accounts on one platform. Or, both combined. To further understand why having more than one social media account is a good practice, let’s review certain examples in following paragraphs.

Space For Everything

Automated messaging and customer behavior research has led us to better understanding what type of information can be ready-made for the audience to have quick access. Informational strategies have become more competitive by the years and there is not time to be left out on any new features you could possibly acquire. You have comment sections, reactions, direct messages, reviews etc. Basically said-there is space for everything in the digital world and using it up strategically is a must.

{CTA_BANNER_BLOG_POST}

Sales and Service

How well your customer service functions will drastically affect your future sales. A customer left with a good service experience is almost 90% more likely to come back to you, not only because of product, but also how it was handed to them.

This is where multiple social media accounts strategy comes into play. When managing social media communications, you will very likely gets lots and lots of types of messages. Some of them can be B2C related and some of them can be B2B related. Some will be complaints, or questions and so the list goes on.

Every possible aspect of your business has a corresponding segment of team that specializes in that specific problem-solving. If you don’t slack off on having a separate Customer-Service account in the beginning, later in time it will serve you well in time-management.

Sort It Out

Now, that we have mentioned owning several accounts on one specific platform for different means, let’s discuss how this can increase your brand’s visibility. First off, generating leads is far easier when there are 2-3 social media accounts posting and re-posting similar/same content for different purposes.

It is like being your very own search engine. Say, you have a brand that produces swimwear. It’s fashionable and quite stylish. Now, you get too many DMs about different topics, but just enough to sort them out. Let’s also say, most common DMs are about: buying the product, consulting on a product and brand concepts.

The smartest thing would be to create +2 accounts on the same platform regarding customer service and concepts specifically. It will be handier when you know what you must answer when you know what the question is even before opening your DMs.

Automation Made Easy

Auto-response management is not an easy job in general, but with a good multi-account strategy It can be more simplified and productive from the customer’s viewpoint as well. Now, imagine you’re a customer who is very loyal to a certain brand.

You received a package, but it turned out to be defective. First thing you want to do is text the seller right? Wouldn’t it be annoying to not receive a timely response only because there are other direct messages with multiple concerns? This is when you might scroll through, to find out if the brand has a separate platform to address your issue in a timely manner.

Follower Rotation

Multiple Social Media Accounts really help your engagement rates and here is how: a customer that is interested in your product and is just as close to purchasing it, will be glad to find out about your separate account where they can ask specific questions. This creates a feeling that, on that account specialists are working on a subject, which you are more likely to trust as a customer. One customer follows two accounts now. If they happen to find another account emphasizing your concepts and style updates-they will follow the account for visual and aesthetical content.

Conclusion

Giving your customers options to choose from is a great benefit for your smooth communications. After all, someone might just want to see your graphic posts just to please the eye and there is a great chance of them to become a customer later on. In fact, you somewhat simplify the mission to generate more leads. Interesting and visually pleasing content will earn you the rest.

What We Offer

For more similar articles make sure to scroll through our Publications on Edana. And, don’t forget to check our services for Expert-Level assistance from your Swiss Digital Agency. Our expertise includes Social Media Marketing and many more. Feel free to contact us anytime!

Categories
Featured-Post-Marketing-EN Social Media Marketing (SMM)

The Importance Of ROI in Your Social Media Marketing Strategy

The Importance Of ROI in Your Social Media Marketing Strategy

ROI Definition

Social Media ROI abbreviation deciphers as Return On Investment. So, let’s discuss what it means in further detail. ROI allows you to understand how well your SMM strategy demonstrates the value of your brand. With the help of ROI you refine your brand gradually overtime to increase your returns.

How Is ROI Calculated?

Just like every other SEO attire, which measures the productivity of your Brand’s communications, ROI has the metrics as well. The most widespread ROI calculation method is comparing Net Income to the Cost of Investment. As a more mathematical formula it goes like this: Net income divided by cost of investment multiplied by 100 equals the ROI rate. ROI is starting to get profitable once it gets over 30% in summary.

{CTA_BANNER_BLOG_POST}

Profitable Social Media Activities

Generally, we might spend most of our investments sponsoring the Social Media Posts. When doing this, certain brands tend to make a mistake of separating these ads from one another. Well, here is what we mean: most social media platforms are owned and connected via Facebook. In fact, Facebook has gained enough trust from world-wide customers to register on multiple websites via your Facebook Account. So, keep in mind, that this platform allows you to spread your sponsored posts on any other connected platform simultaneously. This also allows you to control your data in one space more effectively. So, no need to create separate sponsorships for separate platforms when they are actually connected.

Engagement Metric

In social media, engagement is the so called king of all. It’s one of our metrics that will help us understand if our Social Media Marketing campaigns are actually worth the input work or not. This also clearly affects your ROI. Content performance carves a path to your business to gain more profits, have higher returns on investments and attracting potential customers, which will make our target-audience research more and more specific by the time.

Calculate Your Budget

Social media marketing needs budget planning just like any other marketing campaign. Even though it’s definitely clear, that SMM greatly affects our productivity, we still don’t want to waste our money on campaigns which might not work on our specific target audiences. The costs could include following activities:

  • Tools On Specific Platforms (managing/creating)
  • Social Ad Costs
  • Content Creation (Tools, Gadgets and Locations)
  • Consultants Or Agencies (Optional)

Clear SMM Objectives

With clear social media objectives, you can best define the alignment of your social activites with your brand-strategy and missions. By objectives we mean clarity on what you want to achieve with a specific social media campaign and how. Quite as clearly you must have a specific target audience in mind. Some brands tend to make a mistake of over-expanding the target audience in hopes of having more engagement and visibility. This is not the best attitude towards the targeting. Specify the audience via most possible resources and individual characteristics to get an actual long-term engagement from interested people.

Social Media Investment Creates Value

In the very first paragraph, we have defined ROI as a metric of your Brand’s value in the digital platforms. Now, the question is-how exactly can it show the values. One thing is to calculate ROI itself for profit research, and defining the brand’s value is another. Here are some of the value research examples:

  • Conversion Rates-This involves mostly lead generations and subscriptions to product or services for regular communication.
  • Brand Awareness-Simply said, the bigger picture of customer behavior analysis and creating customer-generated content on the base of that very knowledge.
  • Customer Experience-Best customer experiences mostly end up with the loyalty. That’s how you know, you are giving a good customer experience.
  • Employee Trust-The inner core of the company decides its outward success just as much. Make sure to support your team.
  • Partner Confidence-Choose your business partners wisely. It’s quite distracting when you decide on the one you don’t quite trust, right?

What We Offer

For more similar articles make sure to scroll through our Publications on Edana. And, don’t forget to check our services for Expert-Level assistance from your Swiss Digital Agency. Our expertise includes Social Media Marketing and many more. Feel free to contact us anytime!

Categories
Featured-Post-Video-EN Social Media Marketing (SMM)

Types of Video Content for Social Media Marketing

Types of Video Content for Social Media Marketing

Social Media Marketing Pros

Clearly modern marketing ought to have the Social Media Marketing strategy. It’s no longer optional. You must really care for the visibility of your brand and Social Media gives you exactly that.

Right now we have many types of Video Content you can upload on different platforms in order to engage your target audience.

Always think of blog posts for example, but start promoting your products or services by publishing video content on media. This content strategy, which consists in publishing videos on different online platforms (facebook, instragram, twitter, tiktok, etc) will give you many competitive advantages.

In this article we shall be reviewing some of them. Keep in mind, that for being known to the public that needs you, social media is the key to those doors.

Video Content On Different Platforms

Just like images, video content also has its standards throughout different platforms. As a very multifunctional space, we can be considering Instagram. Currently this is the most active Social Media Platform. The platform enables you to record and publish almost all kinds of video content. Here are some of them:

  • Stories
  • Reels
  • Vlogs
  • Instagram TV
  • Tutorials
  • Live Stream

Now, let’s review these on different platforms.

{CTA_BANNER_BLOG_POST}

Stories

This is the type pf video content which is maximum 15 seconds long for one shot. You can use the stories on Platforms as Instagram and Facebook. Currently Youtube has the alternative of Youtube Shorts to achieve more engagement of a platform that is entirely concentrated on Video Content. Quite Recently the brand Louis Vuitton used the functionality od stories quite well. The promoted stories with quite HQ quality served as an invitation to follow them on the Instagram platform. Which, was quite creative actually.

Reels

Instagram Reels, also like Facebook Watch have a capacity to upload videos which are approximately 1-minute long for optimal engagement. Keep in mind, that Instagram content can be connected to Facebook and simultaneously uploaded on both platforms to avoid confusion on updating your customers on the news about your brand or quick reviews on new products.

Vlogs

Now, here You Tube takes the lead. Vlogs are expected to be far longer than regular TikTok Videos for example. Vlogs are useful to provide necessary and informative content for your target audience for as long as you like. A Vlog can be from 15 minutes long to any relevant amount of time. For example, if your brand produces electronic devices-to perfectly explain the functions of your product in depth, you will need some time for sure. Making a vlog too short will not do. In fact, you can make a story or a reel which will transfer the customer to the Vlog and get engagement on both platforms.

Instagram TV & Livestreams

The cool thing about Insta TV and Livestreams is its ability to engage with customers in real-time. Of course, these livestreams can be recorded and posted later for the other viewers to see. The best part about this type of video content is that even after the recording is over and posted, audience can still comment on your content and update you about their experiences. As for the emphasis of Live communication, Discord is a great example-especially when it comes to Gaming Community.

Tutorials

Tutorials, depending on how complex is the product we are talking about, can be recorded via almost all mediums listed above. Well, maybe stories would not provide a full info, unless it’s a series of stories which have to be seen one after another. Tutorial type videos have a highest rate of engagement specifically in beauty industry and even more specifically on You Tube. This is where the sharing act of information can be manifested the best.

What We Offer

For more interesting articles make sure to scroll through our Publications on Edana. And, don’t forget to check our services for professional assistance from your Swiss Digital Agency. Our expertise includes Social Media Marketing and many more. Feel free to contact us anytime!

Categories
Featured-Post-ConsultingMarketing-EN Social Media Marketing (SMM)

Smart and Competitive Pricing in Social Commerce

Smart and Competitive Pricing in Social Commerce

Competitive Pricing On Social Media

Social Media Commerce has become very popular lately, so the competition grows drastically by shorter periods of times. In one of our articles we discuss the Social Media Marketing strategies in more detail. Now, let’s review the pricing strategies that work well with this type of commerce. It’s tough to figure out what is the right price for your product, especially when you’re emotionally attached to it, but to work in numbers we will need some research.

What Is Competitive Pricing

This type of pricing strategy is market-oriented. To put it more simply, as accompany/brand you consider the prices of other companies on the market which have similar products as yours and via research you figure out the right number to choose. Or maybe it would be more correct to say-strategically correct price. It also depends on your communication and how you present your product to the target audience quality wise. The same principle goes for pricing of services.

Three Pricing Basics

In the pricing strategies, we have three basics:

  • Low Pricing-Serves setting prices lower than your competitors.
  • High Pricing -Serves setting prices higher than your competitors.
  • Matched Pricing-Serves setting prices almost similar to your competitors.

{CTA_BANNER_BLOG_POST}

Tricky Pricing Analysis

As companies, you might not have the luxury of changing your pricing too frequently just to analyze the results. Sales are quite difficult to play around with. Especially, considering the fact that you have a base of loyal customers which will definitely notice, when the prices pop up and down all too often. With price analysis you figure out the reaction of your audience to these changes via creating polls for example. Of course it will show on repetitive purchase statistics as well.

Wrap Up The Product

Now, as we see-customers don’t really love constantly changing prices. So, here comes the question-what do we do to figure out profitable pricing without losing the customers’ trust? You could try wrapping the same product in a different skin and selling it for a different price and see if a customer prefers the old or a new version of the product. Don’t forget, that selling quantities are just as important. You don’t want to have only a couple of items sold instead of a dozen. Losing the customer base simultaneously.

Over And Under Pricing

Brands tend to make huge mistakes by over and underpricing their products. This can lead to the sales collapsing into dust. We don’t really want that to happen. So, how do you know when you’re crossing the red lines of too much and too little?

Keep in mind, that depending on your brand’s voice and target audience, certain products can seem too unaffordable or too cheap to be true. There is something you can call the “Defeated Mindset” when it comes to underpricing.

The brand thinks that the customer will resort to cheaper options even if they offer a high-quality and well-marketed product. This is where underpricing happens and the product just seems too good to be true for the given price, which raises suspicions about quality and fails to sell.

Another mindset which happens to be due to lack of analysis, pushes the brand to think only about high profits. In this case the team just doesn’t take into account the general income of target audience.

They start to think-it will sell even if the product costs more than my customers’ salary of a whole quarter of the year. Obviously the customer might get very upset about the pricing and resort to mid-priced products that work for similar occasions.

Bidding And Sales

To stay competitive on the market, sometimes a brand has to offer their customers a chance to buy high-end product in their range for more mediocre pricing. If your brand wants to be affordable (not cheap) sales or biddings are a necessary, part of your pricing strategy. Amazon giant and E-Bay are great examples of how well bidding and seasonal sales work. Even when the sales say “UP TO 70%” it still sounds like Christmas for the customer.

What We Offer

For more interesting articles make sure to scroll through our Publications on Edana. And, don’t forget to check our services for professional assistance from your Swiss Digital Agency. Our expertise includes Marketing Strategy & Plan and many more. Feel free to contact us anytime!

Categories
Social Media Marketing (SMM)

How Can Influencer Marketing Boost Your Company?

How Can Influencer Marketing Boost Your Company?

Contemporary Influencer Marketing

Reviews and recommandations play a big role when it comes to choosing, using, or judging the product or service. If the feedback comes from influencers, it has even more power. Influencer marketing is a mainstream SMM strategy nowadays. It utilizes the influence of individuals who have a large social following or the ones who are considered to be experts in their field. It is a highly successful method of spreading the word about your company and increasing your brand’s social media reach.

Influencer Concept

Influencer marketing involves a prominent individual working with a company to promote its service or product. They have put in a lot of time and effort to build a following. They build trust and recognition. Their social media profiles attract new followers on daily basis. They use their knowledge, beauty, sense of aesthetics, and skills to become and stay relevant.  That is why, when collaborating with an influencer, you get an opportunity to leverage their social power.

Types Of Influencers And Their Influence

There are different types of influencers and their influence varies. Choosing the one that best fits your company is the key. Social influencers, such as Youtubers or Instagrammers, have gained popularity because of the content posted online. This makes them authentic and relatable. They have a deep understanding of what internet users like or dislike, and what attracts traffic to their websites.  Using their influence, they are able to post content they know will get people talking.

Industry Influencers

Industry Influencers such as beauty bloggers are often viewed as experts in the field. They have the knowledge and experience to judge the product. Their followers tend to trust their judgment as it is based on their expertise.

{CTA_BANNER_BLOG_POST}

Celebrity Influencers

There are also celebrity influencers, who are the most well-known, but the least relatable. Fans love to see them. But there is no strong bond as people are more interested in their careers or personal lives. However, lots of celebrities have devoted fans and their influence is stronger on them. Choosing the right star to advertise your business might contribute to your company’s success.

Word-Of-Mouth Advertisement

According to studies, word-of-mouth advertising creates twice as many sales as a sponsored promotion. Even if you provide the greatest services and goods on the market, you may not have as much impact as businesses advocated by influencers.  Their followers trust them and this gives them the power to encourage and persuade people to, for instance,  buy the advertised item. When a business has a valuable message to share with the world,  content creators can help communicate the message effectively.

Benefits Of Influencer Marketing

To be effective with influencer marketing, you should collaborate with the influencers who attract your target audience. Collaborations with influencers on your market will provide the audience you need for further business development.

Partnerships

Partnering with influencers can also enable you to reach people in your market who you would not otherwise be able to reach. It may be especially effective if you seek to build your consumer base in a different demographic. Being exposed to new audience results in more traffic and better prospective customers.

The Creators

Content Creators persuade their audience to believe in you and your company. People become aware of your brand as a result of influencers putting you in the spotlight. It encourages more people to visit your website, improves your Google search ranking, and provides you with the option to convert this traffic into customers.

Better Than Conventional Advertising

Traditional advertising methods lack the flexibility of digital marketing, which allows you to drill down to a specific audience and target people based on their preferences or demographic groups. Conventional advertising methods can still work for small businesses to reach local consumers. However, if we consider how fierce the competitions are nowadays, we will agree that it is not enough to stay on the market.

Conclusion

Influencer marketing has exploded over the past several years with the rise of social media start.  Influencer marketing entails more than just social media likes and shares. Think about it as a very trusted individual recommending your business to thousands of people and you will see how powerful this strategy can be.

What We Offer

For more interesting articles make sure to scroll through our Publications on Edana and don’t forget to check our services for further professional assistance! Feel free to contact us anytime.

Categories
Social Media Marketing (SMM)

How To Use Celebrity Marketing For More Success?

How To Use Celebrity Marketing For More Success?

Celebrity Marketing

Celebrity advertising is a marketing approach that promotes a company or product by utilizing a celebrity’s popularity and image. The idea is to pair the relevant celebrity with the right product and put them in the proper advertising campaign. Choosing the right celebrity can result in massive profits and an immediate shift in a company’s public image.

Raise Recognition

Celebrity marketing is a strategy that raises brand recognition. It is a one-of-a-kind combination of business and creative ability. The advertiser should be appealing to the target audience in areas such as physical appearance, talents, athletic ability, or lifestyle, depending on the advertised product. Celebrities who seem appealing increase the memorability of the promoted brand.

Choosing A Celebrity

The celebrity’s credibility is a critical factor in marketing. It determines how customers perceive the brand or the product. If the celebrity has a positive image in society and demonstrated essential knowledge about the brand, the collaboration is bound to be successful.

Choose For YOUR Audience

Celebrities do not have to be internationally well-known. Of course, world fame is a big advantage, but it is always a better idea to choose someone who is known to the target audience.

Types Of Celebrity Advertisement

A classic example of celebrity advertisement is when a celebrity not only appears in the ad, but also uses the brand’s products or services, and demonstrates his commitment to it. This has a profound impact on the audience, and it makes it easier for them to trust the brand.

{CTA_BANNER_BLOG_POST}

Honesty Is The Key

However, some companies choose a different approach. The only thing they want the celebrity to do is to be the image of the company. In this case, the face of the stars and their reputation are the most significant factors. People buy the product because their favorite superstars’ names are on it, without knowing if they really use the product or not.

Increased Sales

Celebrity marketing drastically boosts sales. When a prominent face is included in a campaign, companies enjoy a 4 percent increase in sales. Celebrities who actively use social media usually have a large following. These platforms provide us with a glimpse into their daily lives. Everything celebrities wear, use or talk about becomes the latest craze and the sales immediately go up.

Connections On Emotional Level

People are emotionally attached to their favorite stars, and their admirers trust them. If they utilize your product, it demonstrates to their fans that it is a worthwhile purchase and develops trust in your company.

Other Advantages

Business competition can be fierce and it is important to be distinct. That is why having a celebrity represent your brand helps stand out. It also helps people remember your brand name and when they see it again in the future, they will recognize it.

Productive Partnership

Partnering with the right celebrity can help your business reach a new market, or different demographic or expand internationally, as the world’s population is familiar with most celebrities. Since we know that customers are more likely to buy a product when they see a known face in advertisements, most people feel it must be a high-quality product since they see certain references.

Influence And Statistics

It is also a good idea to assess the influence and statistically analyze it. It helps the company see how the partnership affects its revenues and determines what should be the next step.

Celebrity marketing has been used on TV, on the internet, and on paper. The key has always been finding and using the right one. Having a gut feeling about a certain star is never enough in marketing. That is why it is crucially important to do research in advance. Numbers never lie. Taking the risk often pays off, but calculated risks will never fail you.

Reach Your Target Audience

Businesses are always modifying and upgrading their marketing tactics in order to successfully and emotionally reach their target consumers as their needs and expectations increase. Companies should collaborate with celebrities to make their brand more visible, relevant, and trustworthy in the eyes of consumers. With a history of effective advertisements influencing customer views, behavior, and sales, there is a wonderful potential to make a profit and gain recognition with this marketing method.

What We Offer

Feel free to browse our other publications on Edana, our digital agency specialized in SMM, gives you precious advices! Do not hesitate to contact us at any time.

Categories
Featured-Post-ECommerce-EN Social Media Marketing (SMM)

How To Use Instagram Stories To Boost Your E-Commerce

How To Use Instagram Stories To Boost Your E-Commerce

E-Commerce And Instagram

Quite rapidly we are getting used to comfort of buying the desired products online. Especially when they offer home-delivery services as well. Some are even worried we might stop going to real shops for buying stuff. Of course that’s not quite true, some stuff just needs to be tried on before buying. Anyway, E-Commerce and Social Media Commerce is taking over. In this article we want to emphasize Instagram, as the Social Media Platform best suited for sales. Let’s discuss, why and how this Social Media Network works so well for almost everything.

Tags And Mentions

Have you ever taken a close look on a post that had products on its display? There were times we would have to screenshot an image and search via Google Photo Search. Or, we would read the whole caption until we could find the exact name of the product. Now you just press the post once and it automatically pops up-the names and price tags of products that transfer you to the shop without even leaving the platform.

{CTA_BANNER_BLOG_POST}

Stories

Stories, Shorts, Snaps etc. These forms of temporary communication have become very successful. The point of a story is, that the same one can only exist for a maximum of 24 hours. Limited time-frame of informational access is a great way to call a customer to action. Also, this form of communication creates a certain feel of exclusivity.

Of course the algorithm of your preferred program takes into control what is the desired content for you as well. Even tinder app has encrypted ads when you’re swiping left and right. Funny enough it’s most likely the Fast Food Ads. Maybe Tinder jokingly offers snack options for Netflix and Chill?

Swipe Up Function

Now that we have discussed the fun aspect of swiping left and right on one of the dating platforms-let’s speak about the Swipe Up option on the Instagram stories. The swipe up is generally used to simplify the navigation of your potential customer from a social media platform to your website.

Just think about it-what would be more comfortable? Holding the story image still until you memorize the name of a website or just making this one small swiping motion and be automatically redirected to a website of specific interest.

HQ Images

Many options of visual posting on Instagram give you an opportunity to visually present your product at its very best. You can post multiple images in one post as well, to make it more simple for your customer to find your posts. Well, in this case saving the post with the save button in the right corner would be smarter.

But still, too many images of the same product on the Instagram profile grid make it confusing to remember which was THE one. Don’t forget about the infographics we have discussed several times in our articles. The quality and UI simplicity of Instagram Platform gives us the most effective E-Commerce tool. Especially, if you are willing to try this for the first time.

Increase Your Reach

Obviously, additional platforms bring additional customer engagement. This makes your products easily discoverable as well, which leads to attracting more and more potential customers after all.

The ease of communication through this platform makes your customer service more timely and effective. Probably direct messaging is one of the best ways to actually earn your customer’s trust and not leave a feeling of robotic Q&A dialogue.

Connect With Shoppers

You must take into consideration, that some individuals are just professional shoppers. Depending on the field, every market has a customer that is experienced in buying the right products. Make sure to research what kind of products these shoppers like to purchase.

The Collections function on Instagram shop is a great way to showcase your product in a more organized manner. Collections let you plan the tour of your online shop by adjusting products into categories, like brand new, outlet, spring or winter season etc. Of course the adjustment specifics will depend on your product itself.

What We Offer

For more interesting articles make sure to scroll through our Publications on Edana and don’t forget to check out services for professional assistance in your Digital Marketing Strategy development. Feel free to contact us anytime!

Categories
Featured-Post-SMM-EN Social Media Marketing (SMM)

How To Collaborate With Influencers Productively?

How To Collaborate With Influencers Productively?

Influencers In Modern Living

As a modern Brand you just have to have the Social Media Marketing Strategy. Today’s customer spends most of their free time scrolling through popular platforms, especially Instagram and TikTok. At the same time YouTube Gurus of various fields have transformed their online presence and started to adapt to the platforms used by their target audiences. Influencer Collaboration in social media marketing is one of currently most popular and effective strategy. The best thing is, that you target audiences match!

Find The Right Influencer

When it comes to actually finding an influencer that suits your brand image and core ideas, it’s much harder than it seems. Every brand has its niche and even though the fields of product or service match up, it doesn’t mean that your concepts and ideas will. Let’s review an example like this one: Say you’re a Brand that produces very fancy and elite kitchenware. Your frying pans are highest quality and decorated delicately. Now, you want to promote your product on social media via collaboration with an influencer. Finding those who review the quality of kitchenware is not difficult, but finding the influencer who cooks the dishes that are suiting to these products aesthetically will narrow down the list. Afterwards you want to check their content. Their ideas, color choices, filming style or environment might not be on the same line with your brand image. The list grows smaller every time until you find the right one and of course visual side of this process is not enough.

{CTA_BANNER_BLOG_POST}

Views, Likes and Followers

Obviously, the influencer’s social media activity plays a huge part and their target audience statistics as well. This is when it gets really tough to choose. Some influencers have many followers, but have no engagement when you scroll through the posts. People like their content and briefly react to it, but they don’t seem to be very active in comments section. Another influencer might have only a few hundred subscribers, but have very high engagement rates and the target audience is showing quite a lot of interest in their crafts. Depending on whether you want to sell your product or make it more popular, you will make a choice after all. If you want people to be introduced to your product, the one with more followers is the way to go. But, if you are concentrated on sales, engaged audience is more likely to be fuller or Buyer Personas and referrals who will possibly recommend your product to someone else interested in high quality kitchenware.

Collaboration Models

After choosing the influencer to work with, it’s time to choose from collaboration options you want them to agree on. Let’s review 4 basic collaborations, which are: Sponsored Media Content, Sponsored Blog Posts, Guest Blog Posts and Brand Ambassador Programs.

Sponsored Media Content

In this case, an influencer you have chosen fit for your social media campaign will create content referring your brand. Of course you must have clear ideas and guidelines on what type of content you want an influencer to offer the audience. Creativity is great, but you don’t want them to fall out of context, so for the comfort of both parts, have a plan on what you want.

Sponsored Blogposts

This works almost the same as the previous collaboration technique. In this case the promotion has a textual form. Certain target audiences prefer to read on the field of their interests. Keep in mind, blogs take longer to be written, consider the time-frame necessary for your campaign before you opt for the blogpost strategy.

Guest Blogposts

In this case the influencers write for your homepage. It will include more links to your original webpage and that’s what makes it a separate strategy, but of course make sure it doesn’t look too much like an advertisement.

Brand Ambassador Programs

This strategy has been gaining more popularity lately. It works for a long-run and what you do is: give your Brand Ambassador certain promo codes to your products and service benefits as well. They buy your products for lowest price possible and promote every purchase. Posts can be daily, weekly or monthly. Depending on your agreement of course.

What We Offer

Make sure to scroll through more interesting articles from Edana Publications and don’t forget to check our services to improve your social media marketing strategies. Feel free to contact us anytime!

Categories
Social Media Marketing (SMM)

How Content Segmentation Targets The Right Customers?

How Content Segmentation Targets The Right Customers?

Basics Of Content Segmentation

Digital content segmentation is the form of presenting your brand online in a clear and understandable manner specific to each of your Media Platform visitors. A few of the primary points of content segmentation are based on graphics, copy, and presentation channels.

Target Audience Variety

When we provide certain services or products for our customers it’s important to keep in mind, that in many cases the audience can vary. The variety can showcase itself in many ways. Our audience could differ by age for example and it’s clear that different generations have different views and interests. Your product is the overlapping part of those interests.

Purpose Variety

For a good example let’s say you have a Brand that produces modern design accessories for the home design. This field is perfect for exemplifying content segmentation, because everyone wants their room to look just like their taste dictates. Every generation has a trend they don’t want to let go, so you try your best to provide as many different products as possible. Minimalistic approach is more of a currently trending thing. On a website you group the products related to one-another and give customer the ease to navigate through your products without having to scroll through stuff they are not interested in. That’s one of the basic forms of content segmentation.

{CTA_BANNER_BLOG_POST}

Social Media Platforms

Research in content creation process is like liquid gold. It’s a need not a want. Research which audience visits your Facebook and Instagram pages the most. Currently based on even simple day to day observations it’s clear that Millenials use Facebook more frequently than Gen-Z for example. Insight options for both Social Media Platforms give you a detailed information about your customers’ age gaps, genders and places of residence. In the next paragraph we shall discuss the 4 types of Content Segmentation.

Segmentation Types

In general, there are four content segmentation types: Demographic, Psychographic, Behavioral and Geographic. Of course these are not the only ones you can act according to, but all the rest derive from these four basics.

Demographic is based on general age and sex of your customers. Psychographic strategy targets the preferred aesthetics of your customer base. Behavioral strategy researches the social activity of your customers depending on how you present your content. Do they engage more on an infographic post, 15 second videos or simple Instagram/Facebook stories they can later respond through. Geographic strategy focuses on the places of residence or homelands of your customers. This works especially well, when you are selling a product native to certain ethnicities.

Four P-s

There are four P-s in marketing mix when it comes to content. Product, Price, Place and Promotion. Based on what you are focused on; you can pick the relative segmentation strategy as well. Desire to sell and the desire to expand are almost overlapping, but not quite the same. Now, let’s say you want to engage customers more, but all you think of is just presenting your new product via a post only. This will not be a productive strategy and it would be wiser to create a post with a Q&A in the caption or maybe just a story with a quiz. This is behavioral strategy and is guaranteed to increase engagement. Showcasing the new products will work better for sales though.

Don’t Fall Out Of Context

When we want to make creative content for the right target, sometimes we have troubles with making content too creative. It’s to the point where the posts are losing connection to your core ideas and the general reasons for the brand’s functionality. The advice would be, try not to over-do it.

What We Offer

Make sure to scroll through other interesting articles on Edana and don’t forget to check our services to assist you in upgrading your Web-Content effectiveness. Feel free to contact us anytime!

Categories
Social Media Marketing (SMM)

Maximize Your Profits With Social Media Commerce

Maximize Your Profits With Social Media Commerce

Social Media Commerce & E-Commerce

First off, we would like to start by comparing social media and e-commerce. They practically function in the same way, have similar benefits and cost-effectiveness.

You might think, if my E-Commerce is going strong, why would I possibly put any extra work in social media commerce? In general, this type of B2C communication happens exactly on social media. You must already have a website where you sell your goods and services, but let’s discuss certain Aces social networks have in this case.

Customers and Social Media

Nowadays, almost everything needs to have a social media account or a page to function well enough and obtain/maintain the customers.

The thing about shopping is, that the more comfortable it is and the less clicks you need to buy something-the more likely you are to purchase it immediately. Imagine what would be more convenient, following different links to certain products from each and every different post to than finally get to the website or immediately purchase the good straight from Social Media.

{CTA_BANNER_BLOG_POST}

Customer Support

Once a customer has decided to make a purchase on social media, they can directly message you via the platform they are using and it’s all happening in one digital space.

At some point, you might feel like this could decrease the visitors to your website, but don’t be fooled by that. A pleased customer that is swiftly navigating through your social media will want to visit your website for more information. It could be blogposts or more accurate infographics, but they will show more interest.

Stay engaged not only on Social Media Platforms, but also on a website to at least look at the reviews you’re getting from a long-term customer.

Mobile Friendly

Like we have already emphasized the importance of your website’s mobile friendliness, here we have an ultimate mobile-friendly shopping procedure.

Keep in mind, that due to people generally being in constant movement-they check most of their interests through smartphones.

Most Social Media Platforms if not all of them, have a mobile application on IOS and Android systems. Facebook and Instagram are greatest examples which are massively used and even though on Facebook the Social Media Commerce is still somewhat old-fashioned, Instagram has created some of the best shopping experiences for both-sellers and buyers at the same time.

Stay Updated

We would like to speak further of the “Shop” function on Instagram. What you do, is almost like carousel marketing-which you can find out more about in our article related to the subject.

Fenty Beauty and Lingerie Lines have been doing it for quite a while and here’s how it goes. You post an excellent picture of your product fitted on someone or something (depends on a product) and you pretty much tag the selling items with inbound links. That way, they transfer the buyer directly to your social media shop, where they can purchase what they liked in the graphic post.

You can later create a robot for Direct Messages which immediately texts the customer with a Thank You text for example. Possibilities are endless and worth exploring for sure.

Very Human Communication

Another Excellent thing about Social Media Commerce is the ability to create a bond with your customer that is on an emotional level. You create a certain form of online-living environment for them, not just shopping. The ease of contact on Social Media gives you a chance to show more of your characteristics as a person not just as a company, so that it doesn’t turn into a lifeless monotonous dialogue that is kin of boring. Keep in minds, connection happens on an emotional level first.

What We Offer

Make sure to scroll through more interesting articles on Edana and don’t forget to check out our services to assist your Social Media productivity! Feel free to contact us anytime!