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How an Intranet or Digital Work Space Can Transform Your Business

How an Intranet or Digital Work Space Can Transform Your Business

Auteur n°2 – Jonathan

In today’s dynamic business world, digital transformation has become imperative to remain competitive. Swiss companies and organizations are constantly seeking innovative ways to optimize their operations, improve collaboration, and enhance their agility. It is in this context that intranets and digital workspaces emerge as essential tools to transform how businesses operate and interact.

At Edana, we specialize in digital transformation and the development of intranets, business tools, and digital workspaces. In this article, we will explain how such a tool can radically transform your way of working, improve your competitive advantage, enhance employee happiness, and increase your company’s valuation.

Before we begin, here are two intranets we have designed for Swiss companies:


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Seamless connectivity and effective collaboration

A well-designed intranet or digital workspace provides a centralized platform that promotes seamless connectivity among team members, regardless of their geographical location. This eliminates traditional barriers related to distance and enables employees to work together efficiently, whether for specific projects, virtual meetings, or real-time updates.

Document sharing functionality facilitates collaboration on complex projects. Teams can access relevant information, collaborate on documents in real-time, and track progress, thereby promoting seamless collaboration and increased productivity.

Centralized information management

One of the major advantages of a well-established intranet is the centralization of information. Companies generate vast amounts of data and information on a daily basis. An intranet acts as a central hub where this information is stored, organized, and made available to team members in a structured manner. This reduces the time wasted searching for scattered information and enables faster and informed decision-making.

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Improvement of internal communication

Effective internal communication is key to organizational success. Digital workspaces provide integrated communication tools such as forums, company blogs, and discussion threads, facilitating the rapid and efficient dissemination of important information. Employees stay informed about the latest news, company updates, and policy changes, thereby reinforcing a sense of transparency and belonging within the company.

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Enhancement of corporate culture

Intranets are not just functional tools but also catalysts for corporate culture. They provide a platform to share company values, celebrate successes, and recognize individual contributions. Digital workspaces contribute to creating a virtual environment where employees feel connected to the company’s mission and vision, thereby strengthening cohesion and engagement.

Customized intranet adaptability and scalability

Flexibility is a key feature of modern intranets. They can be tailored to meet the specific needs of each company, whether it’s diverse business sectors, different team sizes, or unique organizational structures. Furthermore, with the constant evolution of technologies, digital workspaces can be updated and improved to remain relevant and competitive.

Increase in company valuation

Integrating a custom intranet or digital workspace is a powerful catalyst for increasing a company’s attractiveness to investors, especially in anticipation of a potential exit. These technological tools offer increased visibility into operational performance, allowing investors to make informed decisions based on accurate and real-time data. The centralization of information and ease of access to strategic data reduce risks and increase investor confidence.

Moreover, optimized collaboration and transparent communication within the company strengthen cohesion and efficiency, key aspects for investors looking to maximize their return on investment. By establishing a solid digital infrastructure, the company enhances its perceived value, thus strengthening its position for successful exits or strategic partnerships. By investing in these innovative technologies, companies demonstrate their commitment to operational efficiency and profitability, factors that do not go unnoticed by potential investors.

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Benefits of an intranet / Digital workspace for HR

Centralized management simplifies administrative tasks for the human resources department. Administratively, many activities are streamlined, including account creation, password generation, access rights assignment, information consultation and modification, as well as management of various types of documents.

This centralized approach also extends to the organization of internal events, encouraging content sharing among employees via the intranet. This practice promotes employee upskilling by facilitating access to training resources. Additionally, the intranet provides a platform conducive to knowledge sharing, best practices, and the provision of internal guides and procedures within the organization.

Why microsoft SharePoint and pre-packaged solutions are a bad investment

While SharePoint is a popular platform for creating intranets, opting for a custom-built intranet offers significant advantages that may better meet a company’s specific needs, particularly from a user experience, task optimization, as well as investor and potential exit standpoint.

Rigid and ill-suited to company processes

Firstly, a custom intranet is designed to align precisely with the company’s processes and goals, offering a more suitable and flexible solution than SharePoint, which inevitably requires compromises due to its predefined features. This increased customization allows for a more intuitive and efficient user experience, which is crucial for maintaining employee productivity and engagement, factors that directly impact company performance and valuation.

Non-scalable and non-agile

Secondly, a custom-built intranet can be scalable according to the changing needs of the company. As the company grows and evolves, a custom intranet can be adapted and updated without the constraints often associated with prepackaged solutions. This agility is particularly appealing to managers, employees, and investors who all appreciate companies capable of quickly adapting to a constantly changing business environment.

Proprietary and non-free

On the other hand, the intellectual property associated with a custom intranet can also be a significant asset in merger and acquisition negotiations, capital exits, and company resale. Owning a unique solution, perfectly integrated with the company’s processes and culture, can strengthen the company’s position in strategic discussions, thereby helping to maximize the potential exit value.

Lackluster return on investment

Finally, the cost of a SharePoint solution can be prohibitive for many companies and organizations, especially for small and medium-sized enterprises, and makes little sense for larger companies capable of developing their own software without any limitations and having ownership and associated freedom. Indeed, licensing, installation, and customization fees can quickly add up, making SharePoint unaffordable for businesses. In comparison, developing a custom intranet often offers a more cost-effective solution for smaller companies, allowing them to benefit from a platform tailored to their specific needs without incurring the high costs associated with prepackaged solutions like SharePoint. This personalized approach can also offer a better return on investment, as it avoids unnecessary expenses related to features that a company may not need.

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Conclusion: Create your own intranet / digital workspace now to reap its multiple benefits in the future

In summary, investing in a well-designed intranet or digital workspace can radically transform how your company operates. By fostering collaboration, centralizing information, improving internal communication, and strengthening corporate culture, these tools become essential elements of any organization’s digital transformation strategy.

At Edana, our custom software development agency in Switzerland, we understand the importance of leveraging digital technologies to propel your business into the future. Contact us today to explore how we can customize an intranet or digital workspace that meets your specific needs and significantly transforms your company.

Let’s discuss your needs and specifics.

PUBLISHED BY

Jonathan Massa

As a specialist in digital consulting, strategy and execution, Jonathan advises organizations on strategic and operational issues related to value creation and digitalization programs focusing on innovation and organic growth. Furthermore, he advises our clients on software engineering and digital development issues to enable them to mobilize the right solutions for their goals.

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Hexagonal Architecture and Microservices: A Winning Duo for Scalable Software

Hexagonal Architecture and Microservices: A Winning Duo for Scalable Software

Auteur n°14 – Daniel

Software development is constantly evolving to meet the growing demands of businesses for flexibility, scalability, and performance. Yet, too many companies still cling to outdated monolithic architectures, leading to high maintenance costs, rigidity that stifles innovation, and increased vulnerability to failures.

At Edana, we frequently leverage hexagonal architecture and microservices to avoid these pitfalls and provide our clients with sustainable and competitive solutions. These architectures are not just technological choices; they are strategic levers to ensure the success and longevity of IT systems.

If your company continues to use a rigid architecture, you risk operational inefficiencies, difficulties in adapting to market changes, and, most importantly, increased dependency on obsolete technologies. In this article, we explore these modern architectures in detail and what they can bring to your business.

Hexagonal architecture: a modern design pattern

Definition and principles

Hexagonal architecture, also known as “Ports & Adapters,” was introduced by Alistair Cockburn to solve a major issue in traditional software: excessive dependency on underlying technologies. By decoupling the business core from external infrastructures (databases, third-party APIs, user interfaces), it allows companies to adapt more quickly to market changes.

Hexagonal architecture schema

Why is this crucial? Because technologies evolve. If your software is too tightly integrated with an aging database or an outdated interface, you risk being stuck when it’s time to modernize your system. With hexagonal architecture, you can change a technology without disrupting your operations.

Use case: the risks of a rigid architecture

One of our clients, a financial services company, was struggling with a monolithic system that slowed down its integration with new banking partners. Each new connection required weeks of development, significantly increasing delays and costs. By applying hexagonal architecture, we separated the business core from external interfaces, reducing the time needed to integrate new payment solutions from several weeks to just a few days.

If you don’t structure your software in this way, every future improvement will become a challenge, hindering your competitiveness against more agile players.

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Microservices: the key to a distributed and flexible system

The dangers of an aging monolith

Companies that persist with monolithic architectures eventually face a major problem: rigidity. Every update becomes a risk as it can impact the entire system. This slows down development cycles and prevents the company from innovating quickly.

Concrete benefits of microservices

Microservices help avoid these pitfalls by breaking an application into several independent services, each of which can be updated or improved without disrupting the entire system. This ensures:

  • Better resilience: A failure in one service does not affect the entire application.
  • Increased adaptability: You can add new features without risking damage to existing ones.
  • Effective scalability: Instead of over-provisioning an entire system, you can allocate resources only to the services that need them.

A successful transformation case

One of our retail clients was using a monolithic system to manage online orders. During peak traffic periods, a simple error in the inventory management module rendered the entire platform unavailable for several hours.

We restructured the system into microservices, decoupling inventory management from the rest of the system. The result: in case of a problem with one microservice, the entire platform remains operational. This transformation also allowed the company to launch new features more quickly, enhancing its competitive advantage.

Failing to adopt microservices means accepting a permanent risk of downtime and slow feature development, which is unacceptable in a world where agility is a key success factor.

Why combine hexagonal architecture and microservices?

The future of enterprise software

Hexagonal architecture ensures the longevity of your developments by decoupling your business core from the technologies used. Microservices, on the other hand, guarantee the rapid and flexible evolution of each component. Together, these two approaches provide the ideal model for any company looking to:

  • Protect against technological obsolescence.
  • Reduce maintenance costs.
  • Accelerate innovation and time-to-market.
  • Improve service resilience and availability.

In other words, these architectures are not just trends; they are necessities for any company that wants to remain competitive in the coming years.

What we did for Filinea

With diverse needs and the necessity of implementing an intelligent, sustainable enterprise ecosystem that evolves seamlessly without constraints, Filinea reached out to us.

We implemented a comprehensive solution, including an email client, intelligent intervention reporting systems, private and shared calendars, as well as other business logic tools revolving around human resource management and daily operational processes. An AI model has also be integrated in order to ease the life of the field teams.

To ensure this ecosystem was performant, flexible, and scalable while integrating seamlessly with the company’s existing tools, we opted for a microservices architecture. Each service is independent and can evolve without constraints. It is also easy to add new customized features and connect new tools.

Discover the Filinea case study

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Mistakes to avoid when implementing these architectures

Many companies hesitate to adopt these architectures due to fear of initial complexity. However, by following a methodical approach, the transition is smooth, and the benefits are immediate. The key is to understand that migration should not be seen as an isolated project but as a progressive and strategic transformation of the information system.

Some common mistakes can slow down or compromise this transition. Here are the most frequent ones and how to avoid them:

1. Trying to migrate everything at once

Transitioning from a monolithic architecture to hexagonal architecture and microservices doesn’t happen overnight. A massive, abrupt migration exposes the company to technical and organizational risks.

Solution: Adopt a gradual approach. Identify critical modules and migrate them one by one, starting with those that provide an immediate gain in performance and flexibility.

2. Underestimating the importance of testing

A more modular system requires rigorous test coverage. Without robust tests, maintenance becomes complex, and regression risks increase.

Solution: Implement automated testing, including unit, integration, and load tests, to ensure system stability throughout the transition.

3. Failing to structure CI/CD from the start

Many companies implement microservices without adapting their delivery processes. Without a proper continuous integration and deployment (CI/CD) pipeline, updates become cumbersome and conflict-prone.

Solution: Structure your CI/CD pipeline from the beginning with tools like GitHub Actions, GitLab CI/CD, Jenkins, or ArgoCD. Automate builds, tests, and deployments to ensure fast and safe updates.

4. Ignoring monitoring and observability

In a distributed architecture, tracking the state of services becomes more complex. Without proper visibility, incident resolution can become a nightmare.

Solution: Set up an observability stack with tools like Prometheus, Grafana, OpenTelemetry, and Loki. Ensure that each microservice generates logs and actionable metrics.

5. Neglecting API and interservice communication management

Poorly managed communication between services can introduce latency or security risks.

Solution: Use an API Gateway like Kong or Apigee for centralized API management. Implement asynchronous messaging with Kafka or RabbitMQ to avoid direct dependencies between services.

Not involving business teams

Often, IT teams lead the transition without consulting business stakeholders, resulting in solutions that don’t meet real needs.

Solution: Involve business managers from the design phase to ensure the new architecture meets business needs, not just technical requirements.

Lacking a strategic vision

Some companies adopt these architectures just because “everyone is doing it.” Without clear long-term benefits, the project may stall.

Solution: Define clear business objectives before starting: reduced maintenance costs, faster time-to-market, improved scalability, etc.

Edana, your partner for a successful transition

At Edana, we support our clients at every step of their digital transformation by integrating these architectures pragmatically. We have helped companies avoid millions in maintenance costs and cut their service launch times in half.

Hexagonal architecture and microservices are not just technical choices; they are the foundation of an agile, high-performing, and resilient company. If you want to ensure the longevity of your IT system and accelerate your growth, adopting these architectures is imperative.

Contact us today to discover how we can transform your software architecture and propel your business into the future.

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PUBLISHED BY

Daniel Favre

Avatar de Daniel Favre

Daniel Favre is a Senior Software Engineer. He designs and builds bespoke business solutions (SaaS, mobile apps, websites) and full digital ecosystems. With deep expertise in architecture and performance, he turns your requirements into robust, scalable platforms that drive your digital transformation.

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Connecting with customers – The Importance of Client Portals

Connecting with customers – The Importance of Client Portals

Auteur n°4 – Mariami

Definition of Client Portal

A customer portal is a website that gives us the ability to connect with our organization or company. We use different services there, have access to important information about the company, and usually have our own accounts which are secure and private.

We might have access to payment information, support mechanism and etc. but at the end of the day, we actively communicate with the company, use the services that we require, and get the desired results. And we can do it from any location, anytime.

The Most Important Attribute to Customer Experience

All customers need a fast response and problem-solving solutions. They need you to be accessible from different channels which are associated with your company. They need to know about the new services and the products that you can provide them with.

Of course, they will need to communicate with the company representatives as well, but the most important thing for all the customers is to know how to use the company tools.

That’s why self-service helps. If we can provide our customers with online support and guidance we would get maximum results in a short period of time. 

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Customer Portal Benefits

Customer portals are well received by customers and gives the brand an opportunity to be informative and active in customers’ life.

Nowadays, customers have the ability to self-serve, and many of them are more than happy to do it, but they need information and comfort from our side to do so.

For example, McDonald’s Self Ordering Kiosks are part of their digital revolution, you see every available product there, you choose, you pay and then you just wait. All the customers use it, it’s simple, quick, easy, informative, and gives them control.

You can make the customers work on their issues themselves with simple guidelines and get involved directly only if they seem to struggle or ask for your help.

Customer Satisfaction Rate improves because the customers don’t have to wait for company service agents, they sort out everything based on our portal and guidelines. 

Security Should be the Top Priority of Customer Portals

Customer-centric digital transformation strategies increase our connection with them. We need to create well-designed and well-managed portals, that store their information and protect them from any risk.

Secure client portals increase user experience and client loyalty. So we can create the kind of portal where security initiatives will be embedded in the design, this way we can ensure that the design will still be attractive for our customers and most importantly secure.

Elements that all the Customer Portals Should Have

Since our customers would want to manage their accounts and products independently, they’ll require information to navigate between our webpage and mobile app, so we need to be simple. They shouldn’t spend too much time on research. To solve this issue, we can provide them with chatbots, virtual assistants, and FAQs.

Customer portals can include communities as well where the customers will be able to help each other and share their experiences. Again it’s going to increase loyalty and make problem-solving less time-consuming for them.

Getting feedback from your customers would always help you to improve yourself and see what’s important to them. You could even discover what’s the most demanded product or frequently used service from your company.

When customers are in control and involved in the ongoings of their chosen company, they are more inclined to continue working with them.

Your Portal is the Face of your Company

Most shops always use attractive window displays to gain more customers. It’s a common trick that works all the time. Because our eyes pay more attention to bright colors and we immediately notice the contrast between them, we see the style, if several parts of the text are in the same color they have our attention again.

So when we’ll know the purpose of the portal we can start working on making it memorable from the first glance. The first step is the visuals and graphics; after that, we have to work on functional design.

We have to provide customers with simple but important options. Because customers get confused with lots of information and it’s better to use straight to a point approach.

Use more simple terms, like contact us, about us, etc. Use the colors that are associated with your brand. While sharing important information use bold colors since they are more eye-catching. All in all, design is truly the silent ambassador of your brand.

What We Offer

For more similar articles, make sure to scroll through our Publications on Edana. Your Swiss Digital Agency is ready to provide you with Expert-Level assistance which is built on customer loyalty, progressive ideas, and dedication. Our expertise includes Software Engineering and many more.

PUBLISHED BY

Mariami Minadze

Mariami is an expert in digital strategy and project management. She audits the digital presences of companies and organizations of all sizes and in all sectors, and orchestrates strategies and plans that generate value for our customers. Highlighting and piloting solutions tailored to your objectives for measurable results and maximum ROI is her specialty.

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Design Tips for Your Software to Increase the Profits of Your Organization

Design Tips for Your Software to Increase the Profits of Your Organization

Auteur n°3 – Benjamin

Software Design Basics

Basically, for functional software design creation you need a specialist who creates a specific of a software archetype focused on accomplishing the assigned goals. Using a combination of primary components and subject of constraint gives you the final product. So, based on your intentions you will let the agent choose the software model best fitted to your current mission.

Make Your Goals Clear

When working on a software design, you better have a well-planned brief for the developer to follow up with. The point is, that if you don’t have a clear goal of what you want to reach through this design, your software will not do anything as a matter of result. The success of your software design is almost like a chain reaction. Have at least one thing in mind that you want to progress.

Customer Behavior Research

This specific research is like beginning of all operations conducted on your software including its design. We are speaking both-User Interface and User Experience design here. In quite short timing you’ll be able to notice certain behavior patterns of your customers regarding purchases and content engagement. If you notice for example, that a certain “check out” button is referred more to that another-try to investigate why and if making that button universal will actually benefit your sales. Seems like a funny and small detail, but can be game-changing for your online commerce.

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Develop A Functional Design

Functionality is the key to your software design. Of course elements like color design and aesthetics are important as well, but if it doesn’t work towards assessing the customer’s needs, then it’s regretfully useless. Make sure your design creates a comfortable navigation process for your customers. You might have seen popular apps and websites which don’t seem to have great and beautiful interface, but customers prefer them due to functionality and simplicity.

List Of Design Patterns

Now, that we’ve spoken of several design aspects of functional software designs, let’s review the list of design patterns, which generally work for upgrading your organization’s productivity online:

Creational Patterns

  • Factory Method
  • Abstract factory
  • Builder
  • Prototype
  • Singleton

Structural Patterns

  • Adapter
  • Bridge
  • Composite
  • Decoration
  • Façade
  • Flyweight
  • Proxy

Behavioral Patterns

  • Chain Of Responsibility
  • Command
  • Interpreter
  • Iterator
  • Mediator
  • Memento
  • Observer
  • State
  • Strategy
  • Visitor
  • Template Method

Follow The Patterns

All of the patterns with the following elements are basic keys to one big door of software design. Simultaneously processed they create the environment in your digital space which don’t just navigate existing customers, but also create additional leads which are later likely to turn into regular customers, users or visitors of your website.

Modern Trends

Among many trends we decided to pick some of the most important ones and review how they benefit your organization. One of them is remote work, which turns out to give increases in cloud computing process. Cloud usage has become a necessary attribute, especially now, that almost all work is done online.

Another very important trend you should not sleep on is AI adoption in your software. It’s become quite trendy to at least have a chat-bot as a communications service provider. It’s also gaining popularity among customers certainly. AI implementation reduces errors on your software and serves as a time-saving tool for your customers as well.

Interconnections, automated task management and cloud computing are most likely to continue rapid development. Yet, given developments come with challenges still to be overcome.

What We Offer

For more similar articles make sure to scroll through our Publications on Edana. And, don’t forget to check our services for Expert-Level assistance from your Swiss Digital Agency. Our expertise includes Software Model Engineering and many more. Feel free to contact us anytime!