Categories
Digital Consultancy & Business (EN) Featured-Post-ConsultingAudit-EN Featured-Post-HomePage-EN

How to Digitize Your Business in Switzerland? Step-by-Step Guide

How to Digitize Your Business in Switzerland? Step-by-Step Guide

Digitalization, much more than just modernization, represents a significant opportunity for Swiss businesses, whether they are SMEs, as emphasized by the Swiss Confederation, or large corporations. In this article, we will review the advantages it provides to those who implement it and detail the steps to fully take advantage of this transition, without falling into its most common pitfalls that hinder innovation, leading to significant losses to competitors who have undertaken their digitization the right way.

Swiss Context and the Importance of Digitization

Switzerland, with its robust economy and booming technological sector, stands at the dawn of a digital revolution. A recent study conducted by Deloitte revealed that over 70% of Swiss companies have integrated digital strategies into their long-term planning, demonstrating the increasing relevance of digitization in the country’s economic fabric. From industry giants to innovative startups, digital transformation has shown its potential to propel businesses to new heights.

Advantages of Digitization for Businesses

By embracing digitization, Swiss businesses can benefit from increased agility, medium to long-term reduction in operational costs, and better understanding of their data for more informed strategic decision-making.

Digitization also often translates to workplace well-being, increased quality and quantity of output, and talent retention. Digital transformation also offers the opportunity to remain competitive in a constantly evolving commercial landscape, paving the way for sustained growth and a leadership position in the market.

By investing in digitization, your business can not only keep pace but also anticipate and shape the future with confidence.

Challenges of Digital Transformation

The transition to digitization in Switzerland involves specific challenges, particularly in regulatory, data security, and organizational change management areas.

Swiss Regulations: Compliance with local laws, such as the Federal Data Protection Act, is crucial. Companies must adopt compliance management systems and seek regular legal advice to navigate this complex environment.

Cybersecurity: Faced with increasing cyberattacks, enhancing data security becomes imperative. Companies must consider data encryption, regular security audits, and employee training in cybersecurity best practices.

Change Resistance: Digital transformation may encounter internal resistance. To overcome this, it is recommended to conduct internal communication campaigns, involve employees in decisions, and designate change ambassadors to guide and reassure teams.

By addressing these areas proactively, Swiss companies can fully leverage the opportunities offered by digitization while minimizing risks and obstacles.

Now let’s look at the steps to digitize your SME or large company, as well as some concrete examples of companies that our team has supported in their digital transformation in Switzerland.

{CTA_BANNER_BLOG_POST}

Steps to Digitize Your SME or Large Swiss Corporation

To initiate a digital transition process and seize the opportunities that the digital realm offers to a business, several steps must be taken. The Swiss Confederation briefly outlines some of these steps on this page. We will delve further into them below:

1. Needs Assessment

By carefully scrutinizing repetitive tasks to automate, you concretely free up time for your teams, allowing them to focus on more value-added missions. Digitalization thus becomes the lever that accelerates data management, reducing input errors and optimizing workflow. By automating, for example, the invoicing process, you eliminate the risks of human errors, ensuring maximum accuracy and overall increased productivity.

Our digital transformation support services

2. Strategic Planning

A rigorously defined digital strategy functions as a compass, concretely guiding technology toward achieving your business objectives. Imagine, for example, a targeted improvement in internal communication, introducing collaborative tools. This goes beyond mere modernization as it transforms your way of working. Optimized internal communication channels stimulate collaboration within your team, enhancing efficiency and creativity. This approach can also translate into more proactive external communication, leading to closer collaborations with customers and partners, thereby strengthening your market positioning. In short, a well-thought-out digital strategy becomes the concrete engine that propels your business to success. Once your objectives and their solutions are well established, it will be essential to prioritize properly to arrive at a clear and intelligent digitization roadmap.

3. Custom Application, Website, and Software Development

Custom solutions offer a user experience and functionality without any limits. Going far beyond off-the-shelf software and solutions, fully custom-built enterprise applications are powerful and provide considerable added value. Consider the creation of a custom automated billing system. Every step of the user interface (UI) development is meticulously crafted to ensure an intuitive and seamless user experience (UX). Visual elements are carefully selected to reflect simplicity and remain in line with the company’s identity, offering smooth and enjoyable navigation. The coding process supporting this is also precisely tailored, ensuring optimal performance of the functionalities and processes thus digitized. Thus, every line of code contributes to an exceptional user experience, making your automated billing system not only functional but also enjoyable to use. All of this takes time, and typically, it takes between 3 and 12 months to arrive at a finished product, sometimes more. The result is often a game-changer for a business.

RELATED SERVICES

Mobile application development

Business software development

Web design and e-commerce

4. Implementation and Training

Transparent implementation and tailored training are the pillars of smooth adoption, particularly crucial in the field of software and mobile application development. When considering the implementation of a new custom CRM, for example, every element of the interface is seamlessly integrated, ensuring a consistent user experience (UX). The accompanying training goes beyond basic tool usage to encompass a thorough understanding of the system, thus optimizing its potential. This transcends mere coding to create a synergy between functionality and usability. Quickly, this custom CRM becomes an indispensable tool, boosting the efficiency of sales teams and redefining customer relationship management. From the design phase to production deployment through coding, implementation, and internal team training must be consistent, clear, and transparent to ensure maximum solution adoption rates.

5. Scalability and Ongoing Support: :

The sustainability of digital solutions lies in a rigorous development approach that goes beyond mere coding. Consider a custom-built platform designed for scalability: every component is meticulously structured to allow easy integration of new functionalities in the future. This scalability is not simply a matter of programming but rather the creation of a flexible architecture capable of adapting to changes. Thus, your platform can easily evolve to incorporate new strategic features in the future, supporting the continued growth of your business. Ongoing support then comes in to ensure a seamless transition, facilitating the smooth adoption of these innovations. This is how technical development translates into operational agility without sacrificing stability.

Examples of digitalizations of Swiss companies carried out by our experts

As specialists in digital transition, we have accompanied several clients in their transformation. Here are two examples, which are two case studies:

For the Filinea project, our team developed a custom web application to optimize the management of wastewater treatment processes. This innovative solution allows for effective monitoring and control, contributing to better environmental management.

In the case of Gottofrey Electricité, we created a customized business application to digitize and streamline operational processes. This application improves productivity and efficiency by automating tasks and facilitating project and resource management.


Learn more about digitalization solutions

Digitize my business now

The importance of preparing for future innovations

The digital age is evolving rapidly, driven by significant advancements in artificial intelligence (AI) and cloud computing. AI is transforming Swiss companies’ operations, improving efficiency and providing unprecedented insights through advanced data analysis. Meanwhile, cloud computing democratizes access to powerful computing resources, enabling businesses of all sizes to adapt quickly and cost-effectively. These technologies pave the way for new opportunities for growth and innovation but also require constant adaptation and a commitment to ongoing training and cybersecurity to protect vital digital assets. Swiss companies embracing these changes position themselves for success in an increasingly competitive and globalized market.

To embrace these technological changes, companies must adopt a culture of open innovation, invest in training and developing their employees’ skills, and implement robust data security strategies. It is also crucial to establish strategic partnerships with technology providers and research institutions to remain at the forefront of innovation.

Get support from our experts

To navigate successfully through your digitization journey and fully leverage your potential, get support from our experts. Our team, specializing in tailored digital solutions, guides you through every step, from strategy to execution, to turn your challenges into opportunities.

At Edana, our commitment focuses on building long-term partnerships because we understand that mutual success relies on close and enduring collaboration. Our goal is to provide you with solutions that truly catalyze your growth by closely accompanying you to identify and implement the most suitable digital strategies for your specific needs.

Being accompanied by Edana

Categories
E-Commerce Development (EN) Featured-Post-ECommerce-EN Featured-Post-HomePage-EN Growth Marketing & Growth Hacking (EN)

How To Create A Powerful E-Commerce Website That Actually Sells?

How To Create A Powerful E-Commerce Website That Actually Sells?

Modern E-Commerce

Shopping has changed its form completely over the years. At the beginning, when E-Commerce introduced itself to a global community it was a little bit suspicious even to the potential customers.

But, now E-Commerce seems to overpower the traditional form in multiple ways. It’s a great comfort to be able to shop anywhere any time. But, as an E-Commerce shop representative you must offer high quality service to stay competitive in the growing industry. Let’s discuss how you can actually do this.

E-Commerce and Order Tracking

One of the best features E-Commerce website can have is the order tracking. We have all used online shops at least once in our lives and the most exciting part is the actual wait for the arrival.

Now, it gets pretty annoying if it’s getting delayed, but still-it’s simply good to know where it is. If you still don’t have this feature on your website, make sure to add one. Keep in mind, that it will also save you from answering hundreds of messages and emails regarding the given subject.

{CTA_BANNER_BLOG_POST}

HQ Photography And 3D Examples

Not every shop clearly has the luxury of creating 3D models of their products for a better showcase. But, HQ visual content is what you must have. Especially if it’s a clothing line-make sure to have models wear them and get photographed in all basic positions like: front, back, side and ¾. Focus on better presenting of your product.

QR Code/Linked Payment

Even though the security of credit card credentials is truly on its highest level, some of us still are not very fond of entrusting our CC card information on a website.

For such specific cases, make sure to integrate the service of payment via QR code or external link that is focused on the transfer of the money itself and does not require remembering the card credentials.

This makes it easier to finish up orders especially for social media commerce like Instagram shops for example. With low risks involved, a customer will be happier to purchase your products online.

Enable Text Support In Reviews

Textual reviews can be scary sometimes, thinking of what the customer might say, sometime out of thin air and quite inadequate occasionally. Well, it’s clearly better to have an explanation why someone decided to give you a one-star rate.

If it’s reasonable or not is up to the perception of another customer scrolling through those reviews. All you have to do is to stay in touch with disappointed customers and show that you actually care. Simultaneously you’ll be happy to read positive reviews and especially if they have detailed insight on the quality of the product and speed of its delivery.

Go Global-Market Only Grows

Whether you like it or not, E-Commerce is very likely to go outside your location. Possibly-that’s the challenging aspect about it. Make sure you research the shipping regulations to different countries from your local post-office as well.

If something is on internet, even when optimized and advertised only on a specific area, you cannot stop different audiences from viewing your product-related content.

Marketing copies ought to be made easier as well, because it’s well known-Google automatically translates certain pages. If the content is complicated the translating robot can mess it up and result you in losing a potential customer.

What We Offer

For more similar articles make sure to scroll through our Publications on Edana. And, don’t forget to check our services for Expert-Level assistance from your Swiss Digital Agency. Our expertise includes E-Commerce Strategies and many more. Feel free to contact us anytime!

Categories
Branding (EN) Featured-Post-HomePage-EN

Use The “Bandwagon Principle” For Your Branding Strategy

Use The “Bandwagon Principle” For Your Branding Strategy

Customer Behavior For Bandwagon Principle

To put it quite simply, a Bandwagon Principle in marketing strategies is based on the habit of following ongoing trends. It’s an aspect of customer psychology that makes the principle effective. An individual often purchases a product or service simply because it’s trendy. So, for starters, to adapt the given strategy, you have to stay updated about trends in the field of your community regularly.

Quick Thinking In Bandwagon Principle

The key to this strategy is actually not yours, but the customer’s quick thinking. For some it might sound manipulative, but trends happen because in certain fields there is something every member of that community desires and admires. Bandwagon principle is used quite often in many brands-sometimes without realizing it.

{CTA_BANNER_BLOG_POST}

Make Sure To Not Miss Out

Generally, communities who are dedicated to their purposes through brands they are engaging with, do have the will for not missing out on the news. The same should apply to you as a brand. You pretty much have to be on the same emotional wavelength with your customers. The so called fear of missing out is best showcased in IOS users.

Apple presents new product every year in September and users are making sure to stay updated on those news. It might even be a potential customer who’s waiting for the right moment to buy the best possible product on the market. Or, it could be simply someone who’s looking forward to new system updates which will suit their current needs.

Appear Everywhere

Relatively to how far your product can join the fields of market, make sure to appear everywhere you can. This involves effective Digital and Social Media Marketing Strategies. In a Bandwagon Principle, those who provide updates in a timely manner on relative platforms have the upper hand.

Let’s say, if you are a Clothing brand and only use Social Media platforms, instead of researching all possible websites or blogs, where you can post your content-you’re one step behind in the given strategy. Make your brand highly visible by using all platform resources and providing content about how your brand stays in tune with current trends.

Showcase Popularity

Whether you’re already on a desirable level of popularity or not, in this strategy you must show off as popular enough for the very least. Trends are the key of Bandwagon Principle, which is associated with your fame in a direct manner. To generate the image of your popularity you might have to use some tricks. One of them can be a Social Media Marketing strategy, which involves celebrity and influencer collaborations. Start planning the budget for this one, because well, clearly it’s less likely anyone will do it for free.

Send PR Boxes to your community’s influencers which they can later review in their Vlogs or gift certain products with the offer of presenting those in stories for example. The more your product or service appears in influencer and celebrity content, the more you can generate the feel of popularity to your brand.

How Trends Influence Decision Making

As mentioned in the first paragraph, trends do affect customer behavior in a drastic manner. Remember all the purchases you never needed but still got because, well, everyone was buying them? That’s the example of group thinking simultaneously affecting your decision making process with the trendy concepts.

The era of Y2K was quite a great example of the bandwagon principle. Especially in beauty industry. Glitters, tan and low-waste jeans were having a sales boom and everyone just had to own one. Funny enough, most of us are even embarrassed of the pictures from Y2K now, but trends just made us do it. We have all experiences Bandwagon Strategy on ourselves in a certain way.

What We Offer

For more similar articles make sure to scroll through our Publications on Edana. And, don’t forget to check our services for Expert-Level assistance from your Swiss Digital Agency. Our expertise includes Branding & Re-Branding and many more. Feel free to contact us anytime!

Categories
Branding (EN) Featured-Post-HomePage-EN

What Role Does AI Play In Marketing?

What Role Does AI Play In Marketing?

Artificial intelligence (AI) plays a huge role in our lives. It entered in many businesses and made the work easier and also managed to become a part of marketing world. AI marketing is a method that uses technology to improve the customer journey.

Benefits of AI marketing

AI has many benefits. First of all, up until now conducting analysis and discussing the data was time-consuming, but now you can have a software that does the analysis and gives you the data. This way you can generate more return on investment and your colleagues will have more time to focus on more pressing matters.

Secondly, it works on anything as long as you have a data to process. This means that you can have a good grasp of your customer behavior patterns and make decisions accordingly.

Lastly, it can reduce costs. It frees up capital and helps you use it on other company divisions to increase reliability.

15 tips to boost you AI marketing

As a marketer you can use AI to ease your workload. There are 15 tips of how you can work smarter and not harder:

  • Predict customer behavior

We can all agree that there is no business without a customer. You may ask “How can I keep my customers if I don’t know what they want?” The answer is to know how they use your product, follow small trends and you will see everything. For this you need AI. Amazon is the best example of it. With the right algorithm it checks customer behavior and offers product that they will be interested in.

  • Decrease AMPs load time

We all have been in a situation where you are trying to purchase product online, but the webpage is not loading, so you get annoyed and just leave. With the help of AI you can easily solve this issue. For example google has the fastest load time using AI algorithm.

  • Provide a personalized user experience

At some point we all have an experience with chat bots, they can be helpful when providing general information, but receiving the same answer all the time is pretty annoying and in certain situations they prove to be useless. This happens because they are not real AI and at the end if you want to address an issue you have to speak with a real human. With real AI you would naturally deliver the desired answers.

For example, Sephora is using AI to help customers in various ways including scheduling an appointment.

{CTA_BANNER_BLOG_POST}

  • Create a content

You can take advantage of AI and use it to create content for your brand. You can create blog posts to drive traffic to your site and boost your SEO.

  • Boost sourcing accuracy

Generating leads is one thing but checking their validity is another. AI can look at all the data you have collected from various perspectives and determine which one will lead to success.

  • Predict customer churn

Prediction helps with prevention. After analyzing all the information artificial intelligence will be able to determine the reason behind customer churn and find solution before it is too late.

  • Profitable dynamic pricing models

When you have multiple store locations it is difficult to check the performance of them all, but AI can monitor it and notify you if there is a decrease of performance and find a solution to the issue.

  • Sentiment analysis

SA helps you see how your company, product and service is perceived. This helps you fix any issue that may arise and make changes almost immediately in the process.

  • Improve website experiments

If you want to check the location that will have the best response to your website before officially releasing it, you can use AI. It can determine which location will be more receptive to new features and will give you feedback on what to improve.

  • Prioritize ad targeting and personalization

Collecting data plays a huge role in having a successful business. You can use data to determine faster and efficiently what to do with ads. AI can find patterns that you might not notice and give you an insight.

  • Relevant recommandation system

When you have a huge amount of products it is difficult to connect each customer to the right one and keep driving customer retention. AI can easily find connection between the product and a consumer and run common threads between them.

  • Smart email content curation

If you want to keep your customers, you should stop sending irrelevant mass emails. AI helps you choose the content of the email based on the thing customers care about.

  • Interpret custom loyalty card data

Above we spoke about the importance of data collecting, but exactly where does this data come from? The best way to get it is by tracking the rewards or loyalty systems. This is a great way to see the patterns and make successful business deals.

  • Computer vision for image and object recognition

AI can be used to eliminate time-consuming manual tasks. You can use computer vision algorithm to sort through thousands of pictures and videos placed in social media. It has a good accuracy and offers client’s specific product that they are interested in.

  • AI-enhanced PPC

Artificial intelligence can help you discover new channels of advertisement, what’s more, when you make AI responsible for picking keywords, your PPC campaigns will be automatically updating.

Conclusion

AI is a very powerful tool, which can reduce your workload and increase productivity. There are many companies that are successfully using AI marketing to work efficiently and gain more profits.

So are you using AI and if not, what are you waiting for?