Benjamin Massa helps companies define digital strategies that improve performance, structure growth, and turn business opportunities into concrete, relevant, and profitable digital initiatives.
ABOUT
About Benjamin
Benjamin Massa is a digital strategist with more than 15 years of experience supporting companies and organizations that want to make better use of digital to grow, improve efficiency, and strengthen their market position. He works at the intersection of strategy, business development, and digital transformation, with a strong focus on digital models that create value.
His scope covers topics such as digital transformation, roadmap definition, the structuring of digital initiatives, digital product scoping, customer experience improvement, operations digitalization, as well as identifying opportunities related to business software, web platforms, mobile applications, information systems, and artificial intelligence.
His strength lies in his ability to connect business strategy with the right digital decisions. Where many initiatives remain stuck in overly abstract thinking, misdirected investments, or poorly prioritized projects, Benjamin helps clarify objectives, arbitrate between options, and focus efforts on what can truly generate competitive advantage or a tangible improvement in performance.
Throughout his career, he has supported entrepreneurs, mid-sized companies, and established brands in Switzerland and internationally in structuring high-impact digital projects. His experience spans both B2B and B2C environments, with a results-oriented approach focused on consistency between business ambitions, operational constraints, and the digital means required to execute successfully.
Before Edana, Benjamin held various leadership positions in the digital sector, notably within entrepreneurial ventures such as Draw’in. This path gave him a particularly valuable dual perspective: understanding the strategic challenges faced by business leaders while maintaining a concrete view of the conditions required for successful execution.
At Edana, he helps guide clients’ digital strategies by relying on a multidisciplinary team of more than 23 experts in software, UX/UI, artificial intelligence, cybersecurity, cloud, and product design. His role is to help organizations make better decisions, structure solid initiatives, and turn digital into a genuine lever for growth, differentiation, and long-term value creation.
APPROACH
His approach
Benjamin advocates a digital transformation approach centered on value creation and strategic consistency. For him, a digital project only makes sense if it serves a clear objective: selling better, serving better, managing better, executing better, or positioning more effectively in a market.
His role is therefore to help companies ask the right questions before investing: which problems truly need to be solved, which priorities deserve to be addressed first, which digital levers will have measurable impact, and how to build a realistic path between strategic ambition and execution capacity. The goal is not to digitalize for the sake of digitalizing, but to build relevant, manageable initiatives capable of delivering lasting results.
EXPERTISE
Areas of expertise
- Digital strategy
- Digital transformation
- Digital business development
- Digital project scoping
- Digital product and service strategy
- Business, web, and mobile applications
- Customer experience and user journeys
- Digital positioning and competitiveness
- Digital roadmap structuring
- Custom software and information systems
- AI and automation opportunities
- Alignment of strategy, operations, and technology
CLIENT VALUE
What he brings to Edana’s clients
Benjamin supports clients who need to answer key questions such as:
- How can digital be used to create a real competitive advantage?
- Which digital initiatives should be prioritized to generate the greatest impact?
- How can a digital roadmap be structured in line with business objectives?
- Which tools, platforms, or digital products are truly worth developing?
- How can a strategic ambition be turned into an executable and profitable action plan?
His role is to help companies make better decisions, better structure their digital investments, and turn their vision into concrete, useful, and value-creating initiatives.
PUBLICATIONS
Benjamin’s latest insights

Developing Patient Waiting List Management Software: Processes, Features, and Costs
Lire: Developing Patient Waiting List Management Software: Processes, Features, and Costs
Are You Ready for AI? Evaluating Your Company’s Readiness for Artificial Intelligence Integration
Lire: Are You Ready for AI? Evaluating Your Company’s Readiness for Artificial Intelligence Integration
Mental Health Application Development: A Comprehensive Guide for Lasting Impact
Lire: Mental Health Application Development: A Comprehensive Guide for Lasting Impact
Manual, Automated or Integrated: Choosing the Right Approach to Test Your Modern Applications
Lire: Manual, Automated or Integrated: Choosing the Right Approach to Test Your Modern Applications
Agentic coding vs vibe coding : comprendre la transformation des pratiques de développement logiciel en 2026
Lire: Agentic coding vs vibe coding : comprendre la transformation des pratiques de développement logiciel en 2026
Développement de logiciels EMR personnalisés : coûts, fonctionnalités et conformité
Lire: Développement de logiciels EMR personnalisés : coûts, fonctionnalités et conformité
Developing a Women’s Fitness App: Key Features and UX Considerations
Lire: Developing a Women’s Fitness App: Key Features and UX Considerations
How to Recruit Retrieval-Augmented Generation Architects for Enterprise AI
Lire: How to Recruit Retrieval-Augmented Generation Architects for Enterprise AI
How to Transform Your Company into a Recession-Resilient Player with Technology
Lire: How to Transform Your Company into a Recession-Resilient Player with Technology
Managing AI in the Enterprise: Overcoming Adoption Challenges
Lire: Managing AI in the Enterprise: Overcoming Adoption Challenges
The Importance of Communication Between UX Designers and Developers for Effective Software Development
Lire: The Importance of Communication Between UX Designers and Developers for Effective Software Development
AI Governance: Why Adding Policies Alone Isn’t Enough
Lire: AI Governance: Why Adding Policies Alone Isn’t Enough
Adopting AI in Your Company: How to Successfully Implement a Strategic Digital Transformation
Lire: Adopting AI in Your Company: How to Successfully Implement a Strategic Digital Transformation
The Importance of Critical Thinking in the Use of AI Tools for Software Engineering
Lire: The Importance of Critical Thinking in the Use of AI Tools for Software Engineering
Composable Commerce: Should You Really Move to a MACH Architecture or Opt for a Hybrid Approach?
Lire: Composable Commerce: Should You Really Move to a MACH Architecture or Opt for a Hybrid Approach?
The Impact of Generative AI on Real Estate Marketing: Transforming Strategies in Real Time
Lire: The Impact of Generative AI on Real Estate Marketing: Transforming Strategies in Real Time
Project vs. Product Approach: Why Companies Are Rethinking Their Digital Delivery Model
Lire: Project vs. Product Approach: Why Companies Are Rethinking Their Digital Delivery Model
How AI Tools Can Revolutionize the Work of Scrum Masters
Lire: How AI Tools Can Revolutionize the Work of Scrum Masters
Benefits of Custom Software Development for Swiss Businesses
Lire: Benefits of Custom Software Development for Swiss Businesses
Understanding the Role of Custom Software Houses in Developing Tailored Digital Solutions
Lire: Understanding the Role of Custom Software Houses in Developing Tailored Digital Solutions
Understanding the Backend in Mobile App Development: Choosing the Best Solution for Your Project
Lire: Understanding the Backend in Mobile App Development: Choosing the Best Solution for Your Project
Deploying Field Service Management Software: How to Digitize Field Operations Without Resistance, Operational Chaos or Cost Overruns
Lire: Deploying Field Service Management Software: How to Digitize Field Operations Without Resistance, Operational Chaos or Cost Overruns
Vector Database: How to Choose the Right Solution for an AI or RAG Project
Lire: Vector Database: How to Choose the Right Solution for an AI or RAG Project
Roadmap, Release Plan, and Sprint Planning: How to Plan a Software Project Without Promising the Impossible
Lire: Roadmap, Release Plan, and Sprint Planning: How to Plan a Software Project Without Promising the Impossible
Break-Even Point: How to Calculate a Business Project’s Breakeven Point and Use It to Make More Informed Decisions
Lire: Break-Even Point: How to Calculate a Business Project’s Breakeven Point and Use It to Make More Informed Decisions
Swiss QR Invoice: New Rules 2025–2026, Compliance and Billing Automation
Lire: Swiss QR Invoice: New Rules 2025–2026, Compliance and Billing Automation
Agent-to-Human Protocol: Why AI Agents Must Request Human Permission
Lire: Agent-to-Human Protocol: Why AI Agents Must Request Human Permission
How to Conduct Effective Market Research in Product Discovery
Lire: How to Conduct Effective Market Research in Product Discovery
Power BI: Benefits, Limitations, and Best Practices for Creating Truly Useful Dashboards
Lire: Power BI: Benefits, Limitations, and Best Practices for Creating Truly Useful Dashboards
NetSuite: Benefits, Limitations, and ERP Alternatives for Growing Businesses
Lire: NetSuite: Benefits, Limitations, and ERP Alternatives for Growing Businesses
Procure-to-Pay: How to Automate Purchasing, Approvals, Invoices, and Supplier Payments
Lire: Procure-to-Pay: How to Automate Purchasing, Approvals, Invoices, and Supplier Payments
Dedicated Development Team Model: Understanding, Comparing, and Selecting the Right Team
Lire: Dedicated Development Team Model: Understanding, Comparing, and Selecting the Right Team
CPQ: How to Automate Complex Quotes, Secure Pricing, and Accelerate the Sales Cycle
Lire: CPQ: How to Automate Complex Quotes, Secure Pricing, and Accelerate the Sales Cycle
HubSpot, Salesforce, Pipedrive, Zoho or Dynamics: Which CRM to Choose Based on Your Company Size, Budget and Sales Cycle?
Lire: HubSpot, Salesforce, Pipedrive, Zoho or Dynamics: Which CRM to Choose Based on Your Company Size, Budget and Sales Cycle?
Phygital: Definition, Strategy and Implementation to Transform Your Retail Locations into Growth Drivers
Lire: Phygital: Definition, Strategy and Implementation to Transform Your Retail Locations into Growth Drivers
How to Finance and Reduce an SME’s Working Capital Requirement
Lire: How to Finance and Reduce an SME’s Working Capital Requirement
Swiss Accounting Software: How to Choose Between Bexio, Crésus, Winbiz, Abacus, Odoo and Modern Alternatives?
Lire: Swiss Accounting Software: How to Choose Between Bexio, Crésus, Winbiz, Abacus, Odoo and Modern Alternatives?
How to Finance and Reduce the Working Capital Requirement of an SME
Lire: How to Finance and Reduce the Working Capital Requirement of an SME
B2B Marketplace: How to Design Payments, Commissions, and Real-World Economics Before Launch
Lire: B2B Marketplace: How to Design Payments, Commissions, and Real-World Economics Before Launch







