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Open Banking & Open Finance: Opportunities, Risks and Action Plan for Banks in Switzerland

Auteur n°14 – Guillaume

By Guillaume Girard
Views: 57

Summary – Faced with private open banking lacking regulatory constraints in Switzerland, banks must industrialize service access via standardized APIs, national hubs and customer consent while ensuring security, governance and LPD/GDPR compliance. Establishing a uniform API catalog with SLAs, sandboxes, monitoring dashboards and transparent consent flows promotes integration, monetization through freemium or on-demand models and innovation (PFM, contextual payments, alternative scoring). Solution: begin with an MVP focused on aggregation and contextual payments, connect Swiss hubs, secure OAuth2/MTLS and data governance, measure adoption and progressively roll out extended open finance.

Open Banking has become a strategic imperative, redefining access to financial services through standardized APIs and transparent customer consent. In Switzerland, the initiative remains voluntary, but the ecosystem is industrializing thanks to national hubs and banking pioneers. This evolution forces financial institutions to rethink their offerings, monetize new services and manage risks associated with data security and governance.

An Emerging Open Banking Ecosystem in Switzerland

Open Banking relies on standardized APIs and explicit consent to open access to financial services. In Switzerland, a voluntary approach is taking shape through hubs and pioneering initiatives.

The Open Banking movement has matured in several regions, and Switzerland is no exception. Even without a regulatory obligation, banks are gradually adopting open APIs to stay competitive and meet the expectations of digital clients.

Shared specifications ensure interoperability between banks and fintechs, limit technical divergences and promote the industrialization of exchanges. Each bank defines an API catalog with SLAs on availability and latency, providing a robust foundation for third-party developers.

The emergence of Swiss hubs centralizes API access, offers sandboxes and orchestrates the distribution of security certificates. This infrastructure becomes indispensable for accelerating validation cycles and reducing integration costs.

A regional bank recently published its first account-viewing APIs via a Swiss hub. This example demonstrates the ability to launch a service in under three months, thanks to the hub’s specifications, and to track adoption via sandbox dashboards.

API Harmonization and Standardization

Defining a structured API catalog provides a single entry point for third-party developers. Specifications include authentication methods, data formats and uniform response schemas, which reduce integration costs and ensure consistency across implementations.

Implementing explicit SLAs for API availability and performance builds trust with external partners. IT teams detail expected latency and maximum concurrent requests, while providing accessible, regularly updated documentation.

Managing the API lifecycle—including versioning and deprecation—is essential for ecosystem stability. Formalized processes allow for planned evolutions without disrupting existing services and ensure backward compatibility.

Role of Swiss Hubs

Swiss hubs centralize access to multiple banks’ APIs, reducing complexity for fintech players. They provide isolated test environments where integrators can validate implementations without risking production disruptions.

These platforms also handle the issuance and lifecycle management of security certificates, relieving banks of this operational burden. They ensure compliance with the highest cryptographic standards and simplify key rotation.

Hub dashboards supply key indicators such as request volume, error rates and response times. IT directors leverage this data to adjust capacity, optimize performance and anticipate scaling needs.

The Challenge of Explicit Consent

Customer consent is the cornerstone of Open Banking; every data access requires clear, revocable authorization. Interfaces must guide users to understand the scope, duration and revocation procedures of their consent.

UX teams collaborate with security and compliance to design transparent flows. Audit logs record every consent and data access event, ensuring traceability and facilitating responses to withdrawal requests or data portability rights.

A seamless, educational experience reduces drop-offs and boosts service activation. Consent screens include tooltips and concise summaries, reinforcing trust and demonstrating respect for privacy.

Monetizing Open Banking: Use Cases and Business Models

Open Banking unlocks new financial use cases, fostering innovation and product personalization. Banks must define API pricing models and partnerships to share the generated value.

Use cases are multiplying: budgeting tools, wealth aggregation, alternative scoring and contextual payments. Each scenario demands a high-performance API architecture and revenue-sharing agreements tailored to volume and delivered value.

API pricing can be based on call volume, active users or a flat fee per consumed service. Banks may also offer freemium tiers to drive adoption and generate income through advanced features.

Partnerships between banks and fintechs revolve around revenue sharing, co-branding or transaction-based commissions. The challenge is to balance competitive pricing with API profitability by aligning the business model with real usage.

An e-commerce platform integrated a contextual checkout via a national hub to streamline the purchase experience. This example illustrates how an online retailer can enhance its offering, measure API usage and adjust its commission model based on volume and engagement.

Advanced PFM and Wealth Aggregation

Personal Finance Management (PFM) combines account data and spending metrics to provide a unified budget view. Clients receive personalized recommendations from predictive algorithms based on multi-actor aggregation.

IT directors must consolidate disparate API streams and ensure data quality. Reconciliation and deduplication processes deliver a duplicate-free experience, while adaptive interfaces provide clear visuals on mobile and desktop.

Value is measured through engagement and retention. Banks leverage PFM insights to offer complementary services—automated savings, overspend alerts—and design usage-based pricing offers.

Contextual Payments and Embedded Finance

Contextual payments integrate the purchase directly into the user experience without redirecting to an external portal. Embedded finance extends across e-commerce, mobility and retail through efficient, secure payment APIs.

Project teams build OAuth2/OIDC authorization flows and implement mTLS to secure communications. Client interfaces emphasize ease of use and instant payments, increasing conversion and reducing cart abandonment.

Transaction-based commission revenue can represent an additional lever. Banks negotiate volume-based rates and define sharing mechanisms with hosting platforms.

Alternative Scoring and New Risk Models

By aggregating non-traditional data (invoices, rent, subscriptions), institutions can refine credit scoring. These inputs enrich creditworthiness analysis, expand credit access for underserved profiles and reduce default risk.

Collaboration between data scientists and IT teams is crucial to integrate these sources via secure API pipelines. Scoring models must be audited to prevent bias and ensure compliance with ethical and regulatory standards.

This approach promotes financial inclusion and enables tailored credit offers with real-time rate and term adjustments based on transaction history.

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Security, Compliance and Data Governance at the Heart of Open Finance

The rise of Open Finance expands the scope of services and demands stronger security and compliance frameworks. Data governance, auditability and data-minimization principles are essential to maintain trust.

Extending into open finance brings credits, insurance, investments and crypto-assets via APIs. Each new service category increases the attack surface and regulatory complexity. IT leaders must adapt data governance to meet these challenges.

Implementing a centralized API registry alongside real-time monitoring tools ensures visibility into calls and anomalies. Teams set quotas, alert thresholds and auto-scaling mechanisms for unanticipated peaks.

Consent management evolves into dedicated portals where users can view and revoke their authorizations. These platforms secure decision traceability and support audits, while providing clear dashboards for clients.

A mid-sized Swiss fintech established a strict governance framework for its wealth-aggregation service. This example demonstrates how centralized consent and access management can ensure compliance with Swiss data protection law (LPD), improve revocability and strengthen user trust.

API Management: Catalog, Monitoring and SLA

A centralized API management platform must offer a documented catalog, developer portals and registration mechanisms for third parties. Each API is described, testable in a sandbox and backed by SLAs guaranteeing availability and performance.

Real-time monitoring dashboards report API health metrics such as error rates per endpoint and average latency. Automated alerts notify teams of deviations, ensuring optimal incident response.

Throttling and quota enforcement protect the infrastructure from abuse and ensure fairness among partners. Rate-limiting policies are adjusted according to developer profiles and contract levels.

Consent & Rights Management

Consent interfaces must detail accessible data categories, storage duration and processing purposes. UX flows facilitate understanding and minimize drop-offs with contextual explanations and tooltips.

Audit logs capture each step of the process, from initial request to consent withdrawal. Logs are encrypted and timestamped to resist later modifications and provide evidence in case of regulatory inspections.

Revocation APIs enable users to withdraw consent instantly via a simple request. Third-party providers are notified in real time, ensuring access removal and compliance with data-minimization principles.

LPD/GDPR Compliance and Auditability

Compliance officers establish an internal framework aligned with Swiss LPD and European GDPR. Each API undergoes a Data Protection Impact Assessment (DPIA) before production rollout.

Audit procedures include regular penetration tests and automated code reviews. Identified vulnerabilities are addressed through a prioritized patch management process based on severity.

Audit reports generate consolidated dashboards for IT and legal management. These reports demonstrate compliance during external inspections or procurement processes and support rapid responses to regulatory inquiries.

OAuth2/OIDC Security, mTLS & Zero Trust

Authentication relies on OAuth2 and OpenID Connect to delegate access without exposing banking credentials. Access tokens are scoped, time-limited and renewed through secure mechanisms.

Communications are encrypted with mTLS to mutually authenticate parties. This layer protects API exchanges and prevents interception or tampering of requests.

A Zero Trust approach verifies every API call, segments networks and applies granular controls. Privileges are granted on a least-privilege basis and periodically reassessed by dynamic policies.

Roadmap: MVP and Evolution Toward Open Finance

To succeed in the transition, start with a focused MVP and scale progressively toward Open Finance. Measuring adoption, iterating and expanding the scope ensure optimal time-to-market and quick ROI.

Attempting a full-scale rollout from day one can hinder agility. An MVP limited to account aggregation and contextual payments validates processes, calibrates governance and familiarizes teams within a controlled scope.

Scaling involves connecting the MVP to Swiss hubs, securing consent and automating API key publication. Sandboxes and developer portals accelerate external partner development.

Adoption metrics—activation rate, user retention and API-generated ARPU—guide priorities for subsequent iterations and justify further investment.

From Open Banking to Open Finance: Building a Secure, High-Performing Ecosystem

By starting with an aggregation and payments-focused MVP, leveraging Swiss hubs and tracking adoption, financial institutions can quickly validate technical choices and refine their business model.

Implementing robust API management, transparent consent, enhanced security and governance aligned with LPD/GDPR forms the foundation for Open Finance transition.

Expanding into broader services—lending, insurance, investments—becomes seamless and controlled, ensuring a unified, personalized customer experience while preserving trust and security.

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By Guillaume

Software Engineer

PUBLISHED BY

Guillaume Girard

Avatar de Guillaume Girard

Guillaume Girard is a Senior Software Engineer. He designs and builds bespoke business solutions (SaaS, mobile apps, websites) and full digital ecosystems. With deep expertise in architecture and performance, he turns your requirements into robust, scalable platforms that drive your digital transformation.

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FAQ
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Frequently Asked Questions about Open Banking & Open Finance

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Why adopt Open Banking in Switzerland?
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Open Banking enables Swiss banks to stay competitive with fintech firms by offering innovative services (account aggregation, contextual payments) and monetizing their APIs. By using national hubs, they reduce integration costs for third-party partners, improve customer satisfaction, and create new revenue streams, while retaining control over data governance.

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How to secure APIs and ensure data governance?
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Security is based on OAuth2/OIDC for delegated authentication, mTLS for mutual encryption, and a Zero Trust approach to control every call. A centralized API registry, real-time monitoring dashboards, and regular audits (penetration testing, code reviews) ensure traceability and compliance with the Swiss Data Protection Act (DPA) and GDPR requirements. Certificate lifecycle management completes this strategy.

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Which key performance indicators should be tracked to measure the success of an Open Banking project?
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Indicators include daily request count, error rate per endpoint, average latency, adoption rate by third-party developers, and revenue generated by APIs. It's also useful to track consent requests and their conversion rates to adjust UX and data governance.

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What common mistakes should be avoided when integrating a Swiss hub?
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Avoid neglecting API versioning, imposing unrealistic SLAs, or deploying without a test sandbox. Lack of up-to-date documentation and certified request processes can delay industrialization. Finally, insufficient management of customer consent leads to poor user experience and compliance risks.

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How to structure an MVP for a rapid launch?
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Focus on essential features: account viewing and contextual payments via a Swiss hub. Define a narrow scope, set up a sandbox, and establish dashboards to measure usage and feedback from initial partners. You can then iterate and expand the offering while managing risks and governance.

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What criteria should be used to choose between an open-source solution and a proprietary one?
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Evaluate flexibility, developer community, licensing and maintenance costs, and robustness of security updates. An open-source solution often offers more adaptability and independence, while a proprietary one may include dedicated support and SLA guarantees. Business context and roadmap considerations are decisive.

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How to manage customer consent transparently?
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Design clear interfaces that show scope, duration, and purpose of data sharing. Include educational tooltips and dedicated portals to view and revoke permissions. Each consent should be timestamped and logged to ensure traceability and respond promptly to withdrawal requests in compliance with regulatory requirements.

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What regulatory risks are there and how can you prepare for them?
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The main constraints concern the Swiss DPA and the EU GDPR. Conduct a Data Protection Impact Assessment (DPIA) before any deployment, perform regular penetration tests, and ensure your data governance covers minimization and portability. Define internal audit procedures to document every step and guarantee compliance during external audits.

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