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Zero-Trust & IAM for Complex IT Ecosystems

Auteur n°2 – Jonathan

By Jonathan Massa
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In increasingly distributed and heterogeneous IT environments, cybersecurity can no longer rely on fixed perimeters. The Zero-Trust approach, combined with fine-grained Identity and Access Management (IAM), has become an essential pillar for protecting critical resources. It rests on the principles of “never trust by default” and “constantly verify” every access request, whether it originates from inside or outside the network.

At Edana, we are experts in software development, IT and web solution integration, information security, and digital ecosystem architecture. We always make it a point to create secure, robust, and reliable solutions for maximum peace of mind. In this article, we’ll explore how Zero-Trust and IAM work, the risks of improperly implementing these concepts and technologies, and finally the keys to a successful deployment.

Zero-Trust and IAM: Foundations of Trust for Complex IT Environments

Zero-Trust relies on systematically verifying every request and user without assuming their trustworthiness. IAM provides a centralized, granular identity management framework to control and audit every access.

In an ecosystem mixing public cloud, on-premises datacenters, and partner networks, each resource must be accessible according to a set of dynamic rules. IAM thus becomes the heart of the system, orchestrating the assignment, revocation, and auditing of access rights.

This synergy not only reduces the attack surface but also ensures full traceability of usage—essential for meeting regulatory requirements and security frameworks.

Key Concepts and Principles of Zero-Trust

Zero-Trust is founded on the idea that every entity—user, machine, or application—is potentially compromised. For each access, real-time controls must be applied, based on identity, context, and risk criteria.

These criteria include location, device type, authentication level, and time of the request. Dynamic rules can then adjust the required level of assurance—for example, by enforcing stronger multi-factor authentication.

Additionally, the Zero-Trust approach recommends strict network segmentation and micro-segmentation of applications to limit attack propagation and isolate critical environments.

The Central Role of IAM in a Zero-Trust Model

The IAM solution serves as the single source of truth for all identities and their associated rights. It enables lifecycle management of accounts, automates access requests, and ensures compliance.

Leveraging centralized directories and standard protocols (SAML, OAuth2, OpenID Connect), IAM simplifies the integration of new services—whether cloud-based or on-premise—without creating silos.

Approval workflows, periodic access reviews, and detailed connection auditing help maintain optimal security levels while providing a consolidated view for CIOs and IT directors.

Integration in a Hybrid, Modular Context

In an ideal world, each component connects transparently to the IAM platform to inherit the same security rules. A modular approach allows a mix of open-source building blocks and custom developments.

Bridges to legacy environments, custom protocols, and authentication APIs can be encapsulated in dedicated micro-services to maintain a clear, scalable architecture.

This modularity also ensures vendor independence, avoiding technological lock-in and facilitating future evolution.

Concrete Example: A Swiss Cantonal Bank

A Swiss cantonal bank operating across multiple jurisdictions centralized access management via an open-source IAM platform. Each employee benefits from automated onboarding, while any access to the internal trading platform triggers multi-factor authentication.

Network segmentation by product line reduced the average anomaly detection time by 70%. The bank thus strengthened its security posture without impacting user experience, all while complying with strict regulatory requirements.

Risks of an Inadequate Zero-Trust and IAM Approach

Without rigorous implementation, serious internal and external vulnerabilities can emerge and spread laterally. Poorly configured or partial IAM leaves backdoors exploitable by attackers or non-compliant uses.

Neglecting aspects of Zero-Trust or IAM doesn’t just create technical risk but also business risk: service interruptions, data leaks, and regulatory fines.

Poor segmentation or overly permissive policies can grant unnecessary access to sensitive data, creating leverage points for internal or external attacks.

Internal Vulnerabilities and Privilege Escalation

Accounts with overly broad rights and no periodic review constitute a classic attack vector. A compromised employee or application can then move without restriction.

Without precise traceability and real-time alerting, an attacker can pivot at will, reach critical databases, and exfiltrate information before any alert is generated.

Zero-Trust requires isolating each resource and systematically verifying every request, thus minimizing privilege escalation opportunities.

External Threats and Lateral Movement

Once the initial breach is exploited—say via a compromised password—the lack of micro-segmentation enables attackers to traverse your network unchecked.

Common services (file shares, RDP access, databases) become channels to propagate malicious payloads and rapidly corrupt your infrastructure.

A well-tuned Zero-Trust system detects every anomalous behavior and can limit or automatically terminate sessions in the event of significant deviation.

Operational Complexity and Configuration Risks

Implementing Zero-Trust and IAM can appear complex: countless rules, workflows, and integrations are needed to cover all business use cases.

Poor application mapping or partial automation generates manual exceptions, sources of errors, and undocumented workarounds.

Without clear governance and metrics, the solution loses coherence, and teams ultimately disable protections to simplify daily operations—sacrificing security.

Concrete Example: A Swiss Insurer

An organization in the para-public training sector deployed a centralized IAM system, but certain critical tax applications remained outside its scope. Business teams bypassed the platform for speed.

This fragmentation allowed exploitation of a dormant account, which served as an entry point to steal customer data. Only a comprehensive review and uniform integration of all services closed the gap.

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Strategies and Technologies to Deploy Zero-Trust and IAM

A structured, progressive approach—leveraging open-source, modular solutions—facilitates the establishment of a Zero-Trust environment. A micro-segmented architecture driven by IAM ensures continuous, adaptable control aligned with business needs.

The key to a successful deployment lies in defining clear governance, an access framework, and a technical foundation capable of integrating with existing systems while guaranteeing scalability and security.

Open-source components deliver flexibility and transparency, while authentication and logging micro-services provide the fine-grained traceability necessary to detect and respond to incidents.

Governance and Access Policies

Before any implementation, formalize roles, responsibilities, and the access request validation process. Each business role is assigned a set of granular access profiles.

Dynamic policies can automatically adjust rights based on context: time, location, or adherence to a predefined risk threshold.

Periodic reviews and self-attestation workflows ensure only necessary accounts remain active, thereby reducing the attack surface.

Modular Architecture and Micro-Segmentation

Network segmentation into trust zones isolates critical services and limits the blast radius of a potential compromise. Each zone communicates via controlled gateways.

At the application level, micro-segmentation isolates micro-services and enforces access controls on every data flow. Policies can evolve without impacting the entire ecosystem.

This IAM-enforced, proxy- or sidecar-orchestrated approach provides a strict trust perimeter while preserving the flexibility essential for innovation.

Scalable, Interoperable Open-Source Solutions

Tools like Keycloak, Open Policy Agent, or Vault offer a solid foundation for authentication, authorization, and secrets management. They are backed by active communities.

Their plugin and API models allow adaptation to specific contexts, integration of connectors to existing directories, or development of custom business workflows.

Vendor independence reduces recurring costs and ensures a roadmap aligned with the open-source ecosystem, avoiding vendor lock-in.

Concrete Example: An Industrial Manufacturer Using Keycloak and Open Policy Agent

A global industrial equipment manufacturer adopted Keycloak to centralize access to its production applications and customer portals. Each facility has its own realm shared by multiple teams.

Implementing Open Policy Agent formalized and deployed access rules based on time, location, and role—without modifying each application. Configuration time dropped by 60%, while security was strengthened.

Best Practices for a Successful Deployment

The success of a Zero-Trust and IAM project depends on a thorough audit, an agile approach, and continuous team upskilling. Regular governance and tailored awareness ensure long-term adoption and effectiveness.

Beyond technology choices, internal organization and culture determine success. Here are some best practices to support the transition.

Audit and Context Assessment

A comprehensive inventory of applications, data flows, and existing identities measures maturity and identifies risk areas.

Mapping dependencies, authentication paths, and access histories builds a reliable migration plan, prioritizing the most critical zones.

This diagnosis informs the roadmap and serves as a benchmark to track progress and adjust resources throughout the project.

Agile Governance and Continuous Adaptation

Adopting short deployment cycles (sprints) allows progressive validation of each component: IAM onboarding, MFA, network segmentation, dynamic policies…

A centralized dashboard with KPIs (adoption rate, blocked incidents, mean time to compliance) ensures visibility and rapid feedback.

Successive iterations foster team ownership and reduce risks associated with a massive, sudden cut-over.

Team Training and Awareness

Security by design requires understanding and buy-in from everyone: developers, system admins, and end users. Hands-on workshops reinforce this culture.

Training sessions cover authentication best practices, daily security habits, and the use of the implemented IAM and MFA tools.

Regular reminders and incident simulations maintain vigilance and ensure procedures are learned and applied.

Turn Your Zero-Trust Security into a Competitive Advantage

By combining a rigorous audit, modular open-source solutions, and agile governance, you enhance your security posture without stifling innovation. Zero-Trust and IAM then become levers of resilience and trust for your stakeholders.

At Edana, our experts guide you through every step: strategy definition, technical integration, and team enablement. Adopt a contextual, evolving approach—free from vendor lock-in—to build a secure, sustainable IT ecosystem.

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By Jonathan

Technology Expert

PUBLISHED BY

Jonathan Massa

As a specialist in digital consulting, strategy and execution, Jonathan advises organizations on strategic and operational issues related to value creation and digitalization programs focusing on innovation and organic growth. Furthermore, he advises our clients on software engineering and digital development issues to enable them to mobilize the right solutions for their goals.

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