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What are the best Customer Acquisition Strategies?

By Benjamin Massa
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Importance of Customer Acquisition Strategies

Customer acquisition is one of the most talked about concepts because every business needs customers in order to succeed. To put it simply the main goal of customer acquisition is to bring new customers to your business.

Companies use numerous ways to attract customers, including social media platforms, paid advertising, email marketing, referral programs, and SEO. The customer acquisition strategy is never set in stone. Your products, customers, or markets might change, so your strategy can evolve and change as well.

Key Stages of Customer Acquisition Funnel

There are multiple versions of customer acquisition and they can be adapted based on your needs and requirements but it has several key stages that should always be considered. The first stage is awareness, where customers get interested in your company.

During the consideration stage customers are researching you with the intent to buy. The conversion stage is about customers purchasing your product. The retention stage is about customers developing loyal relationships with your company.

Pay-Per-Click (PPC) Ad Campaigns

PPC can help you to reach a wider audience more quickly. There are two primary types of PPC that you could use, they are display ads and search ads. Display ads are visible in different forms for people who are online. They are very useful when customers aren’t sure about a purchase, this way you can reach them again and remind them of the benefits that they can get from your company.

Search ads are shown to users via search engine results on pages when they are searching for specific keywords that might be connected to you. It’s great for generating demand and can help you find leads who are very interested in the kind of products and services that you have.

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Affiliate Marketing

Affiliate marketing is the process of paying someone else to market your products and services for you. In this case, products and services are shared on social media platforms, websites, etc. While you are developing and improving your products, people whom you get in contact with work on marketing strategy and help you to sell your product.

Referrals

Referral marketing is another interesting and useful strategy for customer acquisition. In this case, customers who are happy with your products or services can refer others to your business. Referrals often happen spontaneously but businesses can increase their frequency with appropriate strategies.

In order to do so, you need to make the product experience shareable, and you can create that vibe with your website design, images, product descriptions, etc. You have to provide exceptional customer service, because happy customers will help you better with this strategy, create viral content and mention referral programs to your customers.

Content Marketing

Content marketing is a strategic marketing approach that is focused on creating and distributing valuable and relevant content to attract a clearly defined audience. It can help you with customer acquisition and can drive profitable customer actions.

Numerous leading brands actively use content marketing strategy, because it’s cost-effective, can increase sales, makes customers more invested in the company, etc. When you have high-quality content and you can show it to your customers on a regular basis, you can be sure about your success.

Search Engine Optimization (SEO)

Customers should be able to find you easily, that’s what SEO helps you with. So when your customers or potential customers will try to search for you or will look up any keyword related to you, you’ll be one of the first options that they’ll come across.

All pages of your site, blog posts, and contact pages should be optimized in a way that appeals to the needs and requirements of these potential customers. SEO is a little bit tricky but if you’ll follow the guidelines the results will have a positive impact on your business.

Email Marketing

Email marketing is an effective way for reaching your customers and making connections with them. You need information about your customers, what they are interested in and what are their requirements, based on this you can send them relevant messages regularly.

You can create personalized content for them and create better connections this way, collect feedback, generate traffic to your site, generally reach the right people at the right time, and update them about your products and services.

Social Media Marketing

Social media marketing is a great way to nurture relationships with your customers and generally help people who are interested in companies like yours to discover you more easily and understand more about you.

With social media marketing, you can improve your brand image, engage the audience, increase sales and conversion rates, boost website traffic, learn more about your target audience, and keep up with industry trends.

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By Benjamin

Digital expert

PUBLISHED BY

Benjamin Massa

Benjamin is an experienced strategy consultant with 360° skills and a strong mastery of the digital markets across various industries. He advises our clients on strategic and operational matters and elaborates powerful tailor made solutions allowing organizations and entrepreneur to achieve their goals. Building the digital leaders of tomorrow is his day-to-day job.

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