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Modernizing Your Information System: How to Transform Aging Systems into a Performance Driver

Auteur n°4 – Mariami

By Mariami Minadze
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Summary – Faced with aging information systems that hamper agility, innovation, and profitability while exposing you to regulatory and technical risks, modernization becomes a strategic imperative. You must go beyond simple patches by adopting modular architectures (microservices, cloud), CI/CD pipelines, zero trust, and real-time data usage to cut technical debt, accelerate time-to-market, and strengthen compliance.
Solution: conduct a business-aligned functional and technical audit to prioritize high-impact initiatives, deploy pilots in waves to deliver quick wins, instill a DevOps culture, and industrialize deployments to turn your information system into a performance driver.

In an environment where business requirements are constantly evolving, relying on an outdated information system becomes a major obstacle to growth and agility. Modernizing your information system is not simply a technical patch; it involves rethinking the very foundations of your architecture, processes, and governance. This strategic imperative has become the sine qua non for accelerating innovation, controlling costs, and strengthening security, while delivering a user experience that meets expectations.

The Strategic Imperative of Modernizing Your Information System

Aging systems slow down execution, hinder innovation, and increase operational and regulatory risks. Modernization aims to rebuild robust foundations by combining modular architectures, agile methodologies, security, and advanced data analytics.

Barriers to Innovation and Competitiveness

Legacy solutions force teams to implement workarounds constantly to deploy new features, widening the gap with more agile competitors.

In a Swiss context where digital competition and regulatory pressure (GDPR, financial regulations) are high, these delays weigh on the customer experience and the ability to seize new markets.

By adopting a strategic vision, information system modernization aligns technology choices with clearly defined objectives: time-to-market, performance, compliance, and agility.

Rebuild vs. Simple Upgrade

Unlike a superficial upgrade, modernization involves rethinking the architecture (from monolith to microservices), revisiting tools (cloud, CI/CD), enhancing security (Zero Trust), and professionalizing data exploitation (real-time business intelligence).

This effort prevents the accumulation of technical debt and creates an evolutive foundation that ensures sustained performance and greater resilience.

Beyond purely technical aspects, it is a cultural transformation in which IT positions itself as a growth lever.

Case Study: A Swiss Manufacturer Regains Its Agility

An industrial manufacturing company was running an ERP system over ten years old, resulting in order processing times of several days.

Modernization began with a process mapping exercise and a gradual shift to a cloud-native architecture. The result: workflow execution speed was reduced by a factor of three, compliance with ISO standards was strengthened, and customer data was consolidated for more precise management.

This case demonstrates that a structured approach, aligned with business strategy, can turn an aging information system into a competitive advantage.

Benefits of Modernizing Your Information System

Modernizing your information system significantly reduces operational costs while paving the way for new markets and controlled scalability. This translates into accelerated time-to-market, enhanced security, and optimal data utilization to drive performance.

Cost Reduction and Scalability

Maintaining legacy solutions, with proprietary licenses and oversized infrastructures, often consumes more than 50% of the IT budget. Migrating to open-source solutions and the cloud reduces licensing and infrastructure costs.

By adopting modular components and automating deployments through CI/CD, you gain on-demand elasticity, avoiding overprovisioning and unnecessary fixed costs.

This flexibility allows you to enter new markets—geographical or product-based—without a full overhaul, simply by adjusting the platform’s configuration and capacity.

Security, Time-to-Market and User Experience

Modern practices, such as Zero Trust, secure continuous deployment, and proactive monitoring, drastically reduce vulnerabilities and downtime. Patches are applied in hours, not weeks.

Release frequency increases, fueling continuous innovation: your teams deliver high-value features without service interruptions.

Combined with an optimized user interface, this agility boosts customer engagement and internal productivity.

Data Utilization and Real-Time Management

Modern architectures naturally integrate data pipelines capable of centralizing, transforming, and making key information available in real time.

Business intelligence and analytics solutions connect directly to these streams, offering dynamic dashboards for rapid, informed decision-making.

This leads to better trend anticipation, optimized inventory, and more targeted marketing campaigns.

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Warning Signs That Your Information System Needs Modernization

Dependence on systems that “still work” often masks growing sluggishness, hidden costs, and the risk of major failures. Integration difficulties, a rising volume of patches, and the inability to attract talent reveal an immediate need for modernization.

Costly Integrations and Reactive Maintenance

When a CRM, ERP, or mobile application does not natively communicate with your existing system, ad hoc developments multiply and every update becomes a nightmare. The patch-to-innovation ratio flips: over 70% of resources are consumed by corrective maintenance, jeopardizing your digital roadmap. This is a clear sign that you need to rethink the architecture and adopt an API-first approach to streamline exchanges.

Recurring Bugs and Hidden Costs

The number of unresolved tickets, server overloads, and downtime continues to rise, while budgets are exceeded. Analysis shows that 30–40% of these overcosts stem from technical obsolescence.

This budget inflation compromises strategic projects and increases exposure to security risks.

A rapid audit reveals the technical debt and allows you to prioritize high-impact business initiatives.

Talent Shortages and Team Disengagement

Obsolete technology stacks deter experienced IT professionals, who prefer to work with modern technologies and agile methods.

Recruitment difficulties create a vicious cycle: fewer internal skills, greater dependence on external providers, and thus more delays and costs.

Transforming your information system attracts new talent, boosts motivation, and strengthens your employer brand.

A Pragmatic Approach to Information System Modernization

Successful modernization begins with a technical and functional audit aligned with your business objectives. By adopting an incremental approach—rehost, replatform, refactor, rebuild—you secure ROI and rally your teams around high-impact pilots.

Audit and Alignment with Business Strategy

The first step is to map your applications, technical debt, current costs, and risks (cybersecurity, compliance). This diagnosis outlines the roadmap and justifies priorities to the management committee.

Deliverables include a score for each component based on business impact and risk exposure, enabling transparent decision-making.

This phase ensures stakeholder buy-in and structures project funding.

Wave-Based Modernization and Quick Wins

Rather than overhauling everything at once, start with pilots focused on high-return areas (for example, the CRM integration API or the revamp of a critical module).

Each pilot validates the technical model, refines best practices, and delivers rapid gains (automation, cost reduction, UX improvement).

This progressive upskilling minimizes risks and fuels transformation momentum.

Industrialization and DevOps Culture

Implementing CI/CD pipelines, monitoring, and infrastructure as code anchors modernization for the long term. It formalizes quality, security, and traceability for every deployment.

Teams naturally adopt a culture of continuous improvement, where each iteration adds value and strengthens the long-term roadmap.

Cross-functional communication between IT, business units, and service providers fosters agile governance and transparency.

Case Study: Financial Services Provider Transforms Without Disruption

A financial services institution modernized its contract subscription engine, originally a Java monolith, into Kotlin microservices with Docker.

A progressive, wave-based refactoring approach reduced time to market for new products by 60%, while strengthening transaction security.

This project illustrates that a gradual, business-aligned approach delivers quick results and ensures adoption.

Transform Your Information System into a Strategic Asset

By rethinking your information system as a strategic asset—not just an unavoidable cost—you pave the way for controlled growth, continuous innovation, and enhanced security.

Modernizing your information system is not a luxury but a foundational investment that prepares your Swiss enterprise for the next decade’s challenges and positions you as an agile, resilient player.

Our experts are by your side to co-construct the roadmap, steer priority initiatives, and instill a DevOps, open-source, and ROI-focused culture.

Discuss your challenges with an Edana expert

By Mariami

Project Manager

PUBLISHED BY

Mariami Minadze

Mariami is an expert in digital strategy and project management. She audits the digital ecosystems of companies and organizations of all sizes and in all sectors, and orchestrates strategies and plans that generate value for our customers. Highlighting and piloting solutions tailored to your objectives for measurable results and maximum ROI is her specialty.

FAQ

Frequently Asked Questions on IT System Modernization

When is it necessary to modernize an existing IT system?

Modernization becomes a priority as soon as performance deteriorates, maintenance costs exceed a critical threshold, or integrating new features requires frequent workarounds. If you notice recurring slowdowns, an increase in incidents, a fixes-to-innovation ratio above 70%, or a shortage of talent capable of working with your technologies, this indicates significant technical debt. These symptoms, combined with compliance challenges or a poor user experience, justify initiating a modernization project.

How do you assess technical debt before modernization?

The first step is to conduct a comprehensive audit of applications and infrastructure: measure code complexity, inventory obsolete technologies, and identify missing integration points. Each component is given a score based on its business impact and exposure to risks (cybersecurity, compliance). This quantitative and qualitative inventory enables prioritization of work, quantification of technical debt, and development of a realistic roadmap aligned with business objectives.

What are the key stages of an IT system modernization project?

A successful project is based on four phases: diagnosis (technical and functional audit combined with scoring), strategic planning (prioritization of high-ROI use cases), phased execution (rehost, replatform, refactor, rebuild), and industrialization (implementation of CI/CD pipelines, monitoring, and infrastructure as code). Each phase combines a technological dimension with agile governance to ensure stakeholder buy-in, deliverable security, and sustainable upskilling of teams.

What risks and pitfalls should be avoided during IT system transformation?

Common pitfalls include lack of alignment with business strategy, underestimating data migration complexity, and neglecting clear governance. Other risks include insufficient management of hidden costs, resistance to change within teams, and lack of continuous security testing. To avoid them, it is crucial to define clear scopes, establish a DevOps approach from the start, and integrate quality and compliance controls throughout the project.

How do you choose between replatform, refactor, and rebuild?

The choice depends on the level of technical debt, scope size, and performance objectives. Replatform (migrating to new infrastructure) offers quick gains without changing the code, whereas refactor (partial restructuring) targets critical components to reduce technical debt. Rebuild (complete reconstruction) is relevant for overly rigid or obsolete systems. A benchmark of internal costs, business impact, and timelines helps determine the best option.

Which indicators should be tracked to measure modernization success?

Several KPIs are essential: time-to-market (time from idea to deployment), release frequency, availability rate (SLA), monthly maintenance cost, and fixes-to-new-feature ratio. It is also important to monitor internal and external user satisfaction, MTTR (Mean Time to Repair), and reduction of technical debt. These indicators provide a comprehensive view of project performance and return on investment.

How do you ensure security throughout the modernization?

Incorporate a zero-trust architecture from the design phase, maintain automated vulnerability scanning, and enforce the principle of least privilege on your APIs. Secure continuous deployment relies on CI/CD tools coupled with penetration testing and regular code reviews. Finally, proactive log monitoring, combined with rapid alert procedures, allows for vulnerability remediation within hours, minimizing exposure to cyber threats.

Why favor an incremental and open source approach?

A wave-based approach with high-impact pilots limits risks and delivers quick wins while engaging the entire team. Open source, on the other hand, offers increased technological flexibility, reduced licensing costs, and an active community to accelerate innovation. This combination facilitates continuous architecture adaptation, internal skill development, and the industrialization of a scalable, secure platform aligned with each business unit’s specific needs.

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