Categories
Digital Consultancy & Business (EN) Featured-Post-Transformation-EN

KYC (Know Your Customer): New Requirements and Strategic Challenges for Banks

Auteur n°4 – Mariami

By Mariami Minadze
Views: 9

Summary – By 2026, banks face tighter regulations, rising fraud and customer demands for seamless experiences.
KYC evolves into a continuous, collaborative process, combining OCR and biometrics for instant onboarding, AI for scoring and 24/7 alerts, PEP/sanctions screening and an immutable audit log integrated into an AML risk engine.
Solution: deploy a modular, scalable, open source ecosystem, leveraging microservices, automation and real-time analytics to ensure compliance, agility and an optimal customer experience.

The requirements related to Know Your Customer (KYC) are undergoing a profound transformation by 2026, driven by stricter regulations, a continual rise in fraud, and the massive integration of artificial intelligence and automation.

At the same time, customers now demand a seamless and rapid experience, even within banking compliance processes. This article examines how KYC has become a strategic imperative, outlines the upcoming obligations, and highlights the technological solutions that enable financial institutions to balance security, agility, and customer satisfaction.

The Strategic Importance of KYC

KYC is no longer confined to onboarding; it has become a central pillar of risk management and customer relationship. Banks must now demonstrate a nuanced, dynamic understanding of their clients and detect atypical behavior in real time.

Evolution of KYC’s Role in Bank Governance

Originally designed as a formal step before opening an account, KYC has evolved into a continuous process that feeds the institution’s overall strategy.

Compliance teams work closely with risk and data departments to maintain a unified view of the customer. This synergy allows for more effective anticipation of fraud scenarios and better calibration of scoring models.

The strategic dimension of KYC is reflected in the integration of its data into executive dashboards, enhancing governance committees’ ability to make informed, swift decisions in response to market developments.

Continuous KYC: Towards Dynamic, Automated Monitoring

The concept of continuous KYC demands regular updates to customer information whenever new signals—transactions, profile changes, or external alerts—are detected. This dynamic monitoring closes blind spots and quickly identifies any changes in circumstances.

To ensure this responsiveness, banks deploy automated workflows that enrich customer data from internal and external sources in real time, while managing the necessary follow-ups with advisors.

Example: An e-commerce platform implemented a continuous KYC process based on transactional data flows and public-registry alerts. This approach reduced the average anomaly-detection time by 40%, demonstrating the effectiveness of a proactive rather than reactive strategy.

Real-Time Detection of Atypical Behavior

The shift toward 24/7 surveillance relies on analytical algorithms capable of instantly identifying emerging fraud patterns, whether unusual transaction structures or identity-theft attempts.

Alerting systems trigger targeted investigations or temporary blocks, ensuring no suspicious transaction slips through the net. This instantaneous response capability becomes a major competitive advantage.

By incorporating real-time risk scores, compliance teams can adjust alert thresholds based on customer segments and risk profiles, avoiding both excessive false positives and critical oversights.

Strict KYC Obligations for 2025–2026

The coming years will bring significantly tighter identity verification, screening, and traceability requirements. Banks must reinforce their technology stacks to meet these heightened standards.

Enhanced Identity Verification

Regulators now require the use of advanced biometric recognition methods combined with OCR to authenticate each identity document. Manual checks are no longer sufficient against the risks of digital identity theft and sophisticated document fraud.

Automated capture and analysis of documents ensure a reliability rate above 98%, while reducing examination time to mere seconds. This speed is essential for delivering a smooth customer experience without compromising security standards.

Institutions also need to archive this data immutably, ensuring audit compliance for several years, depending on jurisdictional requirements.

Automated Screening Against Sanctions and Politically Exposed Persons

Systematic screening of sanctions lists, politically exposed persons (PEPs), and international watchlists becomes mandatory for every profile update. Automation via API connectors is indispensable for continuously processing changes to these lists.

Technology solutions provide real-time alerts when a customer profile matches, enabling immediate, documented investigations.

This automated screening not only avoids delays but also limits the institution’s exposure to multi-million-dollar fines through strict compliance.

Full Auditability and Traceability of KYC

2026 regulations strengthen the obligation to maintain a complete, immutable history of every KYC action, from initial document collection to the latest verification.

Platforms must supply time-stamped, encrypted audit logs, ensuring transparency of processes during regulatory reviews. Non-compliance exposes the bank to severe penalties.

Example: A financial institution overhauled its infrastructure to integrate an internal ledger that meticulously traces each KYC step. This enhancement streamlined international audits and showcased the robustness of its framework to inspectors, bolstering partner confidence.

Edana: strategic digital partner in Switzerland

We support companies and organizations in their digital transformation

Modernizing KYC with Technology

Automation and artificial intelligence are revolutionizing KYC—delivering speed, reliability, and cost savings. Modern banks incorporate these building blocks into a modular, scalable ecosystem.

Onboarding Automation and AI

Document capture via OCR combined with facial recognition can validate a new client in just minutes. AI-driven scoring engines instantly assess risk profiles and adjust the onboarding journey.

This automation drastically reduces cost per file while ensuring greater accuracy than manual checks. Account-opening abandonment rates drop, improving conversion.

Adaptive business rules ensure that only high-risk files are escalated automatically to an analyst, optimizing compliance-team productivity.

Integration with AML Systems and Risk Engines

KYC no longer operates in isolation: it connects to anti-money-laundering (AML) modules and transaction risk engines. This integration correlates customer data with financial flows, accelerating detection of suspicious patterns.

Banks with a harmonized ecosystem can trigger AML investigations automatically without re-entering information, reducing errors and delays.

This coupling strengthens the ability to produce consolidated regulatory reporting, essential for responding to authorities’ requests in hours rather than weeks.

Modular and Scalable KYC Platforms

Microservices-based architectures facilitate upgrading KYC modules by isolating each component—document verification, scoring, screening, or alert management. This modularity minimizes disruption during updates.

Open-source solutions promote flexibility and avoid vendor lock-in while leveraging a rich ecosystem of contributions. Institutions can then integrate specialized components incrementally.

Example: An industrial manufacturer chose an open-source, modular KYC platform supplemented by bespoke developments for its mobile channel. This contextual approach allowed rapid adaptation of the onboarding process for a new customer segment without a complete system overhaul.

Steer Your KYC Compliance Toward Strategic Excellence

KYC has become a lever of competitiveness and trust, combining regulatory rigor with an optimized customer experience. The upcoming 2025–2026 obligations demand robust, automated, continuously audited technology stacks. By adopting a modular architecture, open-source components, and artificial intelligence, banks gain efficiency, responsiveness, and risk control.

Our digital transformation experts guide you in defining and implementing your KYC strategy—from auditing your current setup to deploying the most innovative solutions tailored to your business context and ambitions.

Discuss your challenges with an Edana expert

By Mariami

Project Manager

PUBLISHED BY

Mariami Minadze

Mariami is an expert in digital strategy and project management. She audits the digital ecosystems of companies and organizations of all sizes and in all sectors, and orchestrates strategies and plans that generate value for our customers. Highlighting and piloting solutions tailored to your objectives for measurable results and maximum ROI is her specialty.

FAQ

Frequently Asked Questions about KYC in Banking

How can continuous KYC be automated without burdening the customer experience?

To automate continuous KYC, deploy real-time workflows connected via API to internal and external sources. Use adaptive business rules to trigger updates only on critical signals. Limit the steps visible to the customer to ensure speed and smoothness, while maintaining a complete audit trail for every profile change.

What are the best practices for integrating AI into KYC fraud detection?

Favor supervised models regularly trained on updated and anonymized banking datasets. Establish clear data governance with performance monitoring and risk threshold adjustments. Combine analytical algorithms with business rules to reduce false positives and ensure traceability of every decision.

How can compliance with the 2025-2026 identity verification requirements be ensured?

Adopt biometric solutions combining OCR and facial recognition to automate document validation with over 98% accuracy. Archive every scan and verification result in immutable, encrypted storage. Ensure you have timestamped, searchable audit logs available for regulatory inspections.

How do you structure a modular open-source KYC architecture?

Base it on a microservices architecture to isolate each component: document capture, scoring, screening, and alert management. Use Docker containers and Kubernetes orchestrators to enable independent updates. Choose proven open-source solutions to promote flexibility and avoid vendor lock-in.

Which KPIs should be tracked to measure the effectiveness of a continuous KYC solution?

Measure the average anomaly detection time, onboarding abandonment rate, number of false alerts, and the speed of follow-ups. Also track profile completion rate and cost per case. These indicators help adjust workflows and demonstrate the solution’s return on investment.

How can KYC and AML be synchronized without manual data reentry?

Integrate your KYC modules with risk engines and the AML platform via standardized APIs. Centralize customer data in an event bus to feed both fraud detection and transactional scoring simultaneously. This approach ensures a single profile update and reduces reentry errors.

What are common mistakes when implementing an automated PEPs screening?

Common mistakes include lack of automatic updates to PEP lists, alert overload from overly permissive rules, and poor profile categorization. Ensure you automate external list synchronization and calibrate detection thresholds according to client typologies.

How can immutable auditability and traceability of KYC data be ensured?

Deploy an internal, timestamped, encrypted ledger to record every action, from initial data collection to profile updates. Store logs in immutable storage, ideally with versioning mechanisms. This solution simplifies audits and ensures transparency during regulatory inspections.

CONTACT US

They trust us for their digital transformation

Let’s talk about you

Describe your project to us, and one of our experts will get back to you.

SUBSCRIBE

Don’t miss our strategists’ advice

Get our insights, the latest digital strategies and best practices in digital transformation, innovation, technology and cybersecurity.

Let’s turn your challenges into opportunities

Based in Geneva, Edana designs tailor-made digital solutions for companies and organizations seeking greater competitiveness.

We combine strategy, consulting, and technological excellence to transform your business processes, customer experience, and performance.

Let’s discuss your strategic challenges.

022 596 73 70

Agence Digitale Edana sur LinkedInAgence Digitale Edana sur InstagramAgence Digitale Edana sur Facebook