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Quality Assurance, Quality Control, and Testing: Fundamentals of Software Quality Management

Auteur n°4 – Mariami

By Mariami Minadze
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Summary – Given the financial, legal and operational impact of software failures, distinguishing quality assurance, quality control and testing is crucial. Quality assurance structures processes and standards, quality control verifies deliverables’ compliance through reviews, static analysis tools and KPIs, and testing (unit, integration, performance, security…) continuously validates behavior via CI/CD.
Solution: targeted audit of your QA/QC setup, modular testing strategy and automation pipelines aut

In an environment where a single software failure can lead to financial, legal, or operational losses, understanding the distinctions and complementarities between quality assurance, quality control, and testing is essential. Each approach addresses specific challenges: quality assurance defines processes and standards, quality control measures deliverable conformity, and testing validates the software’s actual behavior.

This article provides an educational overview of fundamental testing principles, their integration into the project lifecycle, testing methods and types, as well as the latest technological trends. It is aimed at IT decision-makers, project managers, and technical teams seeking to ensure the reliability, performance, and security of their applications.

Key Concepts: Quality Assurance, Quality Control, and Testing

Quality assurance structures processes to prevent defects. Quality control verifies the conformity of deliverables. Testing exercises the software to detect anomalies before production deployment.

Quality Assurance: Steering Quality Upstream

Quality assurance (QA) encompasses all planned and systematic activities designed to ensure that software development methodologies adhere to defined standards. It relies on international frameworks such as ISO 9001, CMMI, or ISTQB. By anticipating risks at every stage, QA limits the propagation of errors.

QA includes the definition of policies, standards, and regular reviews to assess practice maturity. It involves setting up key performance indicators (KPIs) to monitor process quality, such as deliverable compliance rates or the frequency of major defects. These KPIs feed into IT governance and guide strategic decisions.

Internal and external audits play a central role in a QA approach. They validate compliance with regulatory requirements and contractual commitments. Continuous improvement, embedded in the approach, aims to refine processes based on lessons learned and user feedback.

Quality Control: Measuring Deliverable Conformity

Quality control (QC) focuses on verification and inspection activities for products in progress or at the end of development. Through code reviews, documentation inspections, and configuration checks, QC ensures each component meets predefined specifications.

QC activities use checklists to assess deliverable completeness and detect non-conformities. For example, they verify that every functional requirement is covered by a test case and that no critical defect remains unresolved before production deployment.

Beyond manual testing, QC implements static analysis tools, code-coverage tools, and code-quality tools (linting, cyclomatic complexity). These tools provide an objective report on code robustness and maintainability, facilitating planning for fixes and refactoring if necessary.

Software Testing: Validating Actual Behavior

Testing is the ultimate barrier before deployment: it simulates usage scenarios to verify that the software meets business needs and non-functional constraints (performance, security). Each test can uncover deviations, regressions, or vulnerabilities.

Tests cover a wide spectrum, from unit testing, which validates an isolated function or method, to acceptance testing, which validates the entire software according to business-defined criteria. Between these extremes are integration, performance, security, and user-interface tests.

Example: A Swiss construction-sector company implemented load testing campaigns before launching an online payment platform. These tests revealed that, without optimizing certain database queries, response times exceeded 2 seconds under 500 simultaneous connections. Thanks to these tests, the team adjusted the architecture and ensured a smooth experience during peak usage.

Integrating Tests into the Software Lifecycle (Software Development Life Cycle and Software Testing Life Cycle)

Tests must be planned from design, regardless of the adopted methodology. Continuous integration and continuous deployment (CI/CD) make testing a recurring and automated step. Well-designed integration minimizes regression risks and ensures fast, reliable feature delivery.

V-Model: Sequential Testing and Progressive Validation

In a Waterfall or V-Model, each development phase corresponds to a testing phase. Unit tests follow coding, integration tests follow assembly, and system and acceptance tests occur at the end. This sequential approach facilitates traceability but lengthens overall project duration.

Test deliverable planning is rigorous: each functional requirement is associated with a detailed test plan, including entry criteria, exit criteria, and data sets. QA teams conduct peer test reviews before execution to ensure relevance and coverage.

The main drawback is the delay between defect detection and correction. The later a bug is identified, the higher its fix cost (a factor of 5 to 10 depending on timing). That’s why some organizations complement the V-Model with exploratory testing alongside development.

Agile: Incremental Testing and Rapid Feedback

In an Agile framework, tests are integrated into every sprint. User stories come with precise acceptance criteria that are translated into automatable tests (Behavior-Driven Development, Test-Driven Development). This approach ensures each iteration delivers a potentially shippable, tested version.

Unit and integration tests are part of the team’s Definition of Ready (DoR) and Definition of Done (DoD) for Scrum or Kanban. No story is considered complete without sufficient coverage and successful automated test passes in the CI pipeline.

Example: A Swiss logistics SME adopted Agile governance with GitLab CI pipelines. Each merge request triggers unit, integration, and acceptance tests. This automation reduced the time from bug detection to production fix by 40% while maintaining a weekly delivery cadence.

DevOps: Automated Pipelines and Continuous Validation

In a DevOps environment, testing blends into CI/CD pipelines to automatically validate and deploy each code change. Tests run on every commit, providing instant feedback to development teams.

These pipelines often include ephemeral environments provisioned on the fly to execute end-to-end tests. This approach ensures the software operates under production-like conditions, detecting configuration, dependency, or infrastructure issues.

With infrastructure as code and containerization, pipelines can scale horizontally to run multiple test suites in parallel, significantly reducing overall validation time. Performance and coverage metrics are published after each run to support IT governance.

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Testing Methods, Levels, and Types

An effective test strategy combines static and dynamic methods, spans multiple levels, and adapts techniques to the context. Each choice must be justified by criticality and business environment. A balanced mix of manual and automated testing maximizes reliability while controlling costs.

Static vs. Dynamic Testing

Static testing analyzes code without executing it. It includes code reviews, quality analysis (linting), and coding-standard checks. These activities identify structural, style, and security defects early in development.

Static analysis tools detect vulnerabilities such as SQL injection, buffer overflows, or uninitialized variables. They generate reports that guide developers to remediate issues before code execution.

Dynamic testing executes the software under controlled conditions to evaluate its behavior. It covers functional, performance, security, and integration tests. Each dynamic session produces logs and metrics to document anomalies.

Test Levels: Unit, Integration, System, Acceptance

Unit testing validates an isolated function or component. It ensures each logical unit of code meets its specification. Frameworks like JUnit, NUnit, or Jest simplify writing and running these tests.

Integration testing checks communication between multiple modules or services. It uncovers coupling issues, data-format mismatches, or version incompatibilities. Test environments simulate APIs, databases, and messaging queues to reproduce realistic scenarios.

System testing evaluates the application as a whole, including infrastructure and external dependencies. It verifies complex business scenarios and measures performance metrics such as response time or error rate.

Acceptance testing, often conducted with business stakeholders, confirms the software meets expressed needs. It can be automated (Selenium, Cypress) or manual, depending on criticality and execution frequency.

Techniques: Black-Box, White-Box, Gray-Box, and Exploratory

Black-box testing treats the software as a “black box”: only functional specifications guide test-case design. This technique effectively validates business requirements and uncovers interface anomalies.

White-box testing, or structural testing, relies on source-code knowledge. It verifies branch, loop, and logical-condition coverage. Developers use this approach to ensure every critical path is exercised.

Gray-box testing combines both approaches: it leverages partial internal knowledge to design more targeted test scenarios while remaining focused on observable outcomes.

Exploratory and ad-hoc testing grant testers broad freedom to discover new issues using their domain and technical expertise. They are particularly valuable when rapid, flexible validation is needed.

Test Types: Functional, Performance, Security, Regression

Functional testing validates business workflows and use cases. It ensures key functionalities—such as account creation, order processing, or billing calculation—work correctly.

Performance testing measures the software’s ability to handle load and meet acceptable response times. It includes load, stress, and ramp-up tests to anticipate peak activity.

Security testing aims to identify exploitable vulnerabilities: SQL injection, XSS flaws, session management, and access control. Security scanners and penetration tests complement these assessments to ensure application robustness.

Regression testing verifies that changes do not negatively impact existing functionality. It relies heavily on automation to cover a broad scope and run at every release.

Automation, QA Teams, and Technology Trends

Test automation accelerates delivery cycles and improves coverage while reducing human error risk. It forms part of a high-performance CI/CD strategy. Dedicated teams—from manual testers to QA architects—ensure a comprehensive and coherent quality-management approach.

Test Automation: Benefits and Challenges

Automation allows test suites to run without human intervention in minutes or hours, rather than days. It provides near-unlimited scalability for performance and regression testing.

Challenges include selecting the right scenarios to automate, maintaining scripts amid functional changes, and managing test-automation technical debt. Effective governance plans for regular updates and pipeline reviews.

Automation leverages open-source frameworks such as Selenium, Cypress, Playwright, or TestCafe for front-end testing, and tools like JUnit, pytest, or TestNG for back-end testing.

QA Teams and Roles: From Manual Tester to Architect

The manual tester designs and executes exploratory and acceptance test cases. They document anomalies and work closely with developers to reproduce and diagnose bugs.

The QA analyst defines the testing strategy, creates test plans, and oversees functional coverage. They ensure requirement traceability and alignment between tests, business needs, and risks.

The automation engineer and Software Development Engineer in Test (SDET) develop and maintain automated test scripts. They integrate these scripts into CI/CD pipelines and ensure test environments remain stable.

The QA architect or test architect defines the overall vision, selects tools, configures test platforms, and designs the test architecture (environments, frameworks, reporting). They ensure technical coherence and scalability of the testing infrastructure.

Trends: AI, Security, and Big Data in QA

Generative AI and machine learning are beginning to automate test-case generation, result analysis, and anomaly-pattern detection. These advances reduce test-design time and improve coverage.

Security testing benefits from AI-based behavioral analysis tools that automatically detect complex vulnerabilities or zero-day attacks. Intelligent fuzzing platforms accelerate vulnerability discovery.

In Big Data environments, volume and scalability tests use massive flow simulators to validate ETL pipelines and distributed architectures. Automation makes it possible to generate realistic data sets in a few clicks.

Example: A Swiss healthcare provider deployed an AI-powered support chatbot to handle claims. Automated tests enriched with machine-learning-generated scenarios reduced intent-validation time by 70% and improved response accuracy.

Ensuring Software Quality to Secure Every Project

Software quality management relies on a holistic approach that brings together quality assurance, quality control, and context-adapted testing. From defining QA processes to integrating automated pipelines, each step strengthens application reliability and performance.

By combining static and dynamic methods, multiple test levels, specialized roles, and emerging technologies (AI, Big Data, security), organizations gain agility while managing risks. Open-source solutions and modular architectures ensure scalability and vendor independence.

Our Edana experts are available to assess your current setup, recommend a tailored test strategy, and support you in implementing CI/CD pipelines, automation tools, and robust QA standards.

Discuss your challenges with an Edana expert

By Mariami

Project Manager

PUBLISHED BY

Mariami Minadze

Mariami is an expert in digital strategy and project management. She audits the digital ecosystems of companies and organizations of all sizes and in all sectors, and orchestrates strategies and plans that generate value for our customers. Highlighting and piloting solutions tailored to your objectives for measurable results and maximum ROI is her specialty.

FAQ

Frequently Asked Questions about Software Quality

How do you distinguish quality assurance, quality control, and testing in a software project?

Quality assurance (QA) establishes the standards and processes to prevent defects. Quality control (QC) checks deliverables for compliance through code reviews, inspections, and static analyses. Testing simulates usage scenarios to uncover functional or non-functional issues before production. These three areas complement each other: QA structures, QC measures, and testing concretely validates the software's behavior.

Which key performance indicators (KPIs) should you choose to drive quality assurance in custom software development?

Relevant KPIs include the rate of deliverables meeting standards, the defect density detected per phase, the average bug resolution time, and the number of successful audits. Tracking code review coverage and the frequency of critical defects is also essential. These indicators provide a quantified view of process maturity and help guide strategic decisions in a custom development context.

How do you integrate automated tests into a CI/CD pipeline?

To automate testing, start by defining test criteria for each merge request, then configure runners in the CI/CD pipeline. Unit test suites run on each commit, followed by integration and acceptance tests. Use open source frameworks (JUnit, pytest, Selenium, Cypress) and provision ephemeral environments. The goal is to get instant feedback on every change without blocking delivery.

When should exploratory testing be prioritized over automated testing?

Exploratory testing is valuable during the discovery phase when specifications evolve or to quickly validate complex features not covered by scripts. It relies on the tester's expertise to find unforeseen scenarios. Combining it with automated tests maximizes coverage: exploratory testing uncovers novel flaws, while automation ensures continuous regression checks.

Which open source tools are available for static analysis and code coverage?

Among open source solutions, SonarQube provides comprehensive quality analysis (bugs, vulnerabilities, technical debt). ESLint and PMD enforce JavaScript and Java coding standards. JaCoCo or Coveralls deliver code coverage metrics. These tools integrate easily into CI/CD pipelines and generate automated reports to guide development and prioritize refactoring.

How do you adapt a testing strategy to Agile development cycles?

In Agile, each user story includes acceptance criteria converted into automated tests (BDD, TDD). Definitions of Ready (DoR) and Done (DoD) incorporate passing unit and integration tests. CI pipelines continuously validate quality, while retrospectives drive ongoing improvement of the testing process. This model ensures deliverable-ready versions at the end of each sprint.

What are the risks of neglecting quality control during the design phase?

Omitting quality control early on allows defects to propagate later in the cycle, increasing correction costs (up to ten times higher). Late defects cause delays, production incidents, and regulatory non-compliance. Robust QC from the design phase ensures requirements traceability and minimizes costly rework during testing or post-deployment.

How do you ensure regulatory compliance through QA in the construction sector?

In construction, rely on ISO standards (9001, 27001) and regular audits to validate processes. QA documents procedures, defines key indicators (KPIs), and schedules internal and external reviews and audits. Field feedback and user input feed continuous improvement. This modular, open source–based approach ensures flexibility and scalability of controls.

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